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Quality Care

State and National Reports

Being informed about the care you choose is important. Froedtert & The Medical College of Wisconsin are committed to sharing our results through credible and nationally recognized reports, so you can be confident you have access to the information you need to make an informed choice.

Froedtert Health holds itself accountable to state and national measures such as these:

  • Centers for Medicare & Medicaid Services’ (CMS) Value-Based Purchasing Program, which reports data through the Hospital Compare website

  • The National Committee for Quality Assurance, a reliable indicator for high quality care and service

  • The Wisconsin Collaborative for Healthcare Quality, a state measurement which supplements national standards

  • Quality metrics reported by the University HealthSystem Consortium (UHC). UHC compares a broad set of quality metrics of the 116 academic medical centers in the country. Since we have no academic medical center peer in eastern Wisconsin, we benchmark against UHC data so we know how we stand among comparable organizations.

Below are links to these organizations. Some publish reports on their websites so that you may view and compare data for selected clinical areas. You may navigate directly to these websites via the links in the box below, or read more about the organizations in the narrative below the box (the narrative text also contains links to the sites).

Links to Quality Sites 
  • CheckPoint from the Wisconsin Hospital Association
  • Hospital Compare from the Centers for Medicare & Medicaid Services
  • National Committee for Quality Assurance
  • University HealthSystem Consortium
  • Wisconsin Collaborative for Healthcare Quality

These links open in new windows. Froedtert & The Medical College of Wisconsin have provided these links as a convenience for patients and visitors to this site. We are not responsible for the content of external sites.



Wisconsin Quality Data

CheckPointSM — Froedtert Hospital, as a member of the Wisconsin Hospital Association, participates in the CheckPoint program that provides data on evidence-based quality measures. The program is intended to give health care seekers information on quality of care.

Wisconsin Collaborative for Healthcare Quality — Froedtert & The Medical College are founding members of the Collaborative for Healthcare Quality (WCHQ), a group of health care organizations working together to improve the quality care in the state. The work of the Collaborative is based on the principle that focusing on quality improvement will result in better care for patients and more rational costs. Working together, sharing information and striving toward best practices raises the performance bar for all health care providers.

National Quality Data

Hospital Compare — Froedtert Hospital is among more than 4,000 hospitals in the United States participating in Hospital Compare, which is part of the Centers for Medicare & Medicaid Services Hospital Quality Initiative.  

The site is meant to help the consumers make decisions about where to go for health care and to encourage hospitals to improve the quality of care they provide.

The site provides data in three main categories:
  1. Process of Care Measures
  2. Outcome of Care Measures
  3. Use of Medical Imaging

 

On the site, when you select a hospital, you can view one hospital's quality data alongside data from other reporting hospitals in the country and other reporting hospitals in Wisconsin.

National Committee for Quality Assurance — NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.

University HealthSystem Consortium (UHC) — UHC is an alliance of 116 academic medical center and 276 affiliated hospital members, representing more than 90 percent of the nation’s nonprofit academic medical centers. UHC provides data and services to members to help them achieve excellence in quality, safety, and cost-effectiveness.

Lean and Six Sigma Quality Initiative Reduces Errors

To reduce medical errors and improve operational efficiency, in 1999 Froedtert & The Medical College of Wisconsin were one of the first hospitals in the country to adapt Six Sigma.

Developed and trademarked by Motorola and popularized by GE, Six Sigma is a disciplined, data-driven approach and methodology for eliminating errors. In 1999, Froedtert & The Medical College formed a consortium with the American Society for Quality to use Six Sigma to reduce medical errors and improve operating efficiency.

Lean methodology originated with Toyota and is focused on eliminating waste and improving efficiencies.

Since 1999, Froedtert has deployed dozens of interdisciplinary quality teams and trained leaders and teams to improve efficiency. Team members define why a project is important, identify the causes of a problem, assist with collecting data, analyze the data, arrive at solutions, implement the pilot project and maintain improvements.


With these methodologies, Froedtert & The Medical College are creating value through better operational processes and improved patient safety and satisfaction.

 

 

Last Review Date: December 2012

Online Editor(s): Christopher Sadler

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