Froedtert & The Medical College of Wisconsin
FroedtertHealth
In Wisconsin, call
1-800-DOCTORS
Contact Us | News Room | Careers
For Professionals | For Employers
  • Froedtert Health Home
  • Froedtert
    Hospital
  • Community Memorial
    Hospital
  • St. Joseph's
    Hospital
  • Community &
    Specialty Clinics
Froedtert & The Medical College of Wisconsin
Find a Doctor
Diseases and Specialties
Locations & Directions
Patient Information
Visitor Information
Clinical Research
Donating and Volunteering
For Health Care Professionals
Health Resources
About Us
Diseases and Specialties Home
Directions to Campus
On-Campus Directions
Off-Campus Facilities
Froedtert Health Locations
Primary Care Clinics
Centers for Diagnostic Imaging (CDI)
New Clinics & Relocations
Transportation and Parking Services
Advance Directives
Appointments
Billing and Insurance
Contacting a Patient
Find a Doctor
Gift Shop
Inpatient Care
Medical Records
Patient and Family Services
Patient Safety
Pharmacy
Pre-Arrival
Privacy
CarePages
Contacting a Patient
Hours and Guidelines
Local Area Services
Services in the Hospital
Current Programs
Clinical Trials Basics
Translational Research Units
Recommended Resources
Froedtert Hospital Foundation
Volunteering
About Nursing
For EMS
For Physicians
Professional Education
Child Life Services
Classes and Events
e-Newsletters
Griefwords
Health Care Roundtable
Health Blogs
Health Podcasts
Just Drive!
Reading Room
Small Stones Wellness Center
Support Groups
Workforce Health Program
Academic Medical Center
Achievements and Recognition
Advanced Practice Nurses
For Our Suppliers
Our Commitment to Community
Our Physicians
Our Prices
Partnerships and Affiliations
Physician Assistants
Quality Care
Who We Are
Working at Froedtert
Home ) Health Resources ) Reading Room ) Health Blogs ) Reflections in a Head Mirror ) A Suspicious Case
Health Resources
Child Life Services
Classes and Events
e-Newsletters
Griefwords
Health Care Roundtable
Health Blogs
Health Podcasts
Just Drive!
Reading Room
Every Day
Froedtert Today
Other Publications
Incredible Stories
Commitment to Nursing
Health Blogs
Reflections in a Head Mirror
Archived Blogs
INERTIA: A Therapist's Thoughts
Pearls of Prevention
The Nerve Center
Subscribe to Print Publications
Small Stones Wellness Center
Support Groups
Workforce Health Program

Reflections in a Head Mirror

Reflections

1/3/2008

A Suspicious Case

“Nothing is insignificant.”
-Samuel Taylor Coleridge  

Winter reminds me of an incident from my internship …  

I was six months out of medical school and on-call at a local hospital. One evening, I was called to the Emergency Room to evaluate a 3-year-old boy with a bruise on his forehead. Through her tears, his mother told me what had happened. The toddler had gotten cold playing outside in the snow and his mother had filled the bathtub with water intending to warm him up. When she wasn’t looking, he had tried to climb into the bath on his own, slipping as he did so and banging his head on the side of the tub. Although the boy was now playing happily with a toy, the mother was clearly upset. She sobbed as I took the boy’s history.  

“Tell me what he did after he fell,”
I asked.  

“He started crying immediately! He was so upset! Is he going to be OK?”
  

“I’m sure he will be fine. Has he been healthy?”  

“He has been very healthy, just clumsy. He falls a lot.” 
 

I looked him over and, indeed, he seemed fine except for a small bruise on his forehead and a couple of scars. No other obvious injuries. “I’ll be back in a minute,” I said and slipped out to look at his old records.  

I was surprised by what I saw in his old chart. This was his sixth visit to the Emergency Room over the past few months. Each trip had been for a traumatic injury of some sort: a bruised arm, a burn, a possible concussion, a fall, etc. His X-ray jacket contained at least four sets of skull films plus studies of a leg and his wrists. I was just starting out in my career, but it still seemed like a lot of injuries for someone so young.  

I went back to the Emergency Room. “I need to talk to my attending,” I told her, “but I would like to have him admitted to the hospital overnight as a precaution.” The mother reluctantly agreed. A few minutes later, the toddler was settled into a bed on the pediatric ward.  

I had other duties to complete overnight, but spent some time thinking about the little boy. Was I right to be concerned about a 3-year-old with multiple trips to the ER for trauma? Was he just clumsy, or was he being abused?  I placed a consult and asked the hospital Social Service department to send someone by to evaluate his situation.  

The next day, after being up all night, I was walking through the pediatric ward. As I looked in on the toddler, his mother immediately rose from her chair and walked directly toward me, glowering.  

“You think I have been abusing my boy!”
she hissed.  

I was taken aback. “I didn’t know what to think, Ma’am,” I replied. “He has made a lot of visits to the ER this year, and I was just being careful.”  

“The social worker came by and is having Protective Services come to my house! They are going to see if I am a fit mother!”
She nearly spat in my face, she was so angry. “How could you accuse me of such a thing?”  

“I’m sorry, Ma’am,” I mumbled, escaping as quickly as possible.   

I still remember how I felt as she confronted me: I was tired, overwhelmed, and confused. I also remember feeling that I had done the right thing by admitting the child for a safety evaluation, trying not to take any chances and looking for patterns of injury that might indicate abuse. On the other hand, had I done the family a disservice if the child was clumsy or had a subclinical neurological disorder? What if the mother was merely incapable of discerning real emergencies from supposed ones?  

Even now, years later, that uncomfortable confrontation still disturbs me. I never did learn what the investigation uncovered. Most of all, I hope that the little boy, who by now would be in his late 20s, survived his childhood intact.



The following is feedback received for this blog:

  

No child is that "clumsy" - instead of labeling my child as clumsy, I would wonder why he is falling so much at the age of three.

If he had a subclinical neuro disorder, the hospital was the place to be. If he was being abused, social service was the right one to call.

I hope the child grew up healthy and happy, but don't second guess yourself for one minute on this one.

You did the right thing; in fact, for someone so early in training, it was a great pick-up!

- Kim McAllister
http://www.emergiblog.com



Dear Kim,

Thanks for the feedback and for the reassurance. It would have been helpful to get some feedback at the time from the pediatrician or social worker.

It is funny how those formative experiences (especially the negative ones) stick with you for a long time. I spent high school and college summers and vacations as a nursing assistant ("orderly" in those days) in an ER and I probably remember more of those stories than from the last 10 years. They had an impact.

Thanks again. I enjoy your writing (and your images) very much. Keep up the good work!

-Bruce



You absolutely did the right thing. The fact that the mom was so vicious, and purposefully sought you out to shame you for asking for a social work consult, suggests to me that she is exactly the kind of person who could abuse a child. If you're still feeling the effects all these years later... I bet she was guilty. An innocent mom might have said, "Hey, I appreciate your concern for my child and I don't blame you for being surprised by all these recent falls. I'm happy to have someone come to my house - maybe they can help me figure out why he keeps falling?" You may have helped to get that child on a completely different path and maybe even saved his life. We physicians must learn to move beyond our comfort zones and investigate events that don't seem right - how many children remain in dangerous situations because their provider is passive or apathetic? ;)

- Val Jones
www.revolutionhealth.com/blogs/valjonesmd  

Posted 5:28 PM
Feedback - Permalink
PROFILE
Dr. Bruce Campbell
Bruce Campbell, MD
Medical College of Wisconsin Otolaryngologist
View full profile
RECENT POSTS

Beneath the Surface

Recurrence

Signs of Obsolescence

A Positive Attitude and Cancer Survival

Out-of-Pocket

ARCHIVES
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
OTHER BLOGS

AggravatedDocSurg

Bioethics Discussion

The Blog that Ate Manhattan

Bongi

Buckeye Surgeon

db's medical rants

Dr. David's Blog

Dr. Edwin Leap

Dr. Wes

Everything Health

GruntDoc

Kevin, MD

MedGadget

MedPage Today blogs

Musings of a Distractable Mind - Dr. Rob

Notes of an Anesthesioboist

NYU Literature, Art, & Medicine

Pallimed

Respectful Insolence

Not Running a Hospital

Scan Man

Suture for a Living

Tara Parker-Pope - NYT Well blog

Tim's El Salvador blog

Dr. Val

RSS  More Info
Printer Icon
Printer Friendly
Envelope Icon
Send to a Friend
© 2013 Froedtert & The Medical College of Wisconsin
9200 W. Wisconsin Ave.
Milwaukee, WI 53226
Privacy | Security | Editorial Policy | Terms and Conditions | Accessibility | Site Index