Froedtert & The Medical College of Wisconsin
FroedtertHealth
In Wisconsin, call
1-800-DOCTORS
Contact Us | News Room | Careers
For Professionals | For Employers
  • Froedtert Health Home
  • Froedtert
    Hospital
  • Community Memorial
    Hospital
  • St. Joseph's
    Hospital
  • Community &
    Specialty Clinics
Froedtert & The Medical College of Wisconsin
Find a Doctor
Diseases and Specialties
Locations & Directions
Patient Information
Visitor Information
Clinical Research
Donating and Volunteering
For Health Care Professionals
Health Resources
About Us
Diseases and Specialties Home
Directions to Campus
On-Campus Directions
Off-Campus Facilities
Froedtert Health Locations
Primary Care Clinics
Centers for Diagnostic Imaging (CDI)
New Clinics & Relocations
Transportation and Parking Services
Advance Directives
Appointments
Billing and Insurance
Contacting a Patient
Find a Doctor
Gift Shop
Inpatient Care
Medical Records
Patient and Family Services
Patient Safety
Pharmacy
Pre-Arrival
Privacy
CarePages
Contacting a Patient
Hours and Guidelines
Local Area Services
Services in the Hospital
Current Programs
Clinical Trials Basics
Translational Research Units
Recommended Resources
Froedtert Hospital Foundation
Volunteering
About Nursing
For EMS
For Physicians
Professional Education
Child Life Services
Classes and Events
e-Newsletters
Griefwords
Health Care Roundtable
Health Blogs
Health Podcasts
Just Drive!
Reading Room
Small Stones Wellness Center
Support Groups
Workforce Health Program
Academic Medical Center
Achievements and Recognition
Advanced Practice Nurses
For Our Suppliers
Our Commitment to Community
Our Physicians
Our Prices
Partnerships and Affiliations
Physician Assistants
Quality Care
Who We Are
Working at Froedtert
Home ) Health Resources ) Reading Room ) Health Blogs ) Reflections in a Head Mirror ) Archive
Health Resources
Child Life Services
Classes and Events
e-Newsletters
Griefwords
Health Care Roundtable
Health Blogs
Health Podcasts
Just Drive!
Reading Room
Every Day
Froedtert Today
Other Publications
Incredible Stories
Commitment to Nursing
Health Blogs
Reflections in a Head Mirror
Archived Blogs
INERTIA: A Therapist's Thoughts
Pearls of Prevention
The Nerve Center
Subscribe to Print Publications
Small Stones Wellness Center
Support Groups
Workforce Health Program

Reflections in a Head Mirror

Reflections - Archive

9/30/2008

The Interval Between the Biopsy and the Report

Words are, of course, the most powerful drug used by mankind.
-Rudyard Kipling  


“But, Doctor, tell me! What do you think it is?”  

We have finished the operation, catalogued and sent all of the specimens, closed up the wounds, and bundled the patient off to the Recovery Room. It will be a couple of hours before the patient is fully alert. And it will be a couple of days before the reports are back from the laboratory.  

“You’ve seen other cases like this. You must have an opinion about what the pathologist will say.”  

Of course I do. But, I think to myself, I have guessed wrong. What good would it do to raise hopes inappropriately or, on the other hand, dash hopes needlessly? I have, on more than one occasion told a family that I was pretty certain that the specimen would show no cancer, only to find out  days later that I had been wrong. I want to avoid the sinking sensation that has accompanied that mistake.  

“I wish I could tell you, but I’m just not certain. We will just have to wait for the reports.”  

There is a time of limbo in Medicine that begins when the procedure is completed and ends when the patient learns the results. It occurs millions of times each year after everything from major surgeries to blood tests. Although it was not the point of her essay this week in The New York Times, Dr. Paula Chen touched on these moments as a friend's father waited for the results of a pancreatic biopsy.  

From a relative’s perspective (yes, I’ve been there), waiting for the doctor to call or stop by after a procedure is akin to listening for the footsteps of the principal coming down the hall after you have been sent to the office. The wait is long and tense.  

From the physician’s perspective, the time between the procedure and the report is a breather that allows a release of concentration from this patient because nothing more can be decided until the report is available. The physician can refocus on someone else during the interval. The wait can seem very short.  

Finally, the report hits your desk. Or you call the lab. Or you are paged by the pathologist. Or you work your way through several passwords and computer screens and find the results.    

At that moment, the physician has a piece of information that the pateint wants and needs to be shared. Sometimes the report will bring relief and joy; sometimes, just the opposite; sometimes, just a shrug.  

But share, we must — clearly and promptly — even when it is hard and even when we don't know exactly how. People are waiting.

   The following is feedback received for this blog:

Just to say I really enjoy reading all your posts..am slowly reading all previous posts.

- just me
http://simpleawareness.blogspot.com
Posted 7:06 AM
Feedback - Permalink
9/22/2008

Wrong Clinic

"We are healed of a suffering only by expressing it to the full."
-Proust  


Years ago, in the ENT Clinic at the County Hospital, I was seeing a new patient. He had been sent to us from another physician with a hastily scribbled consultation note that read “Please evaluate for hearing change.” The patient was nervous but cooperative. His eyes darted around the room, but his gaze never met mine.  

“Good afternoon, Mr. Evans! What can I do for you today?”  

“My hearing has changed. Something is wrong with it.” His voice was flat.  

We talked for a while about his ears. His answers were short. No exposure to loud noises, no drainage, no pain, no ringing, and no episodes of dizziness. He seemed able to hear me just fine as we talked.  

“Let me take a look,” I said. I examined his ears. They both looked fine. Very little wax was in the canals, certainly no obstruction. The ear drums looked fine and there was no fluid behind them. I got out my tuning forks and did some basic testing of his hearing. Everything seemed pretty normal.  

“Mr. Evans, when did you notice the hearing change?” I asked.  

“When they increased my medicine!" he responded. This could be important since some drugs can be very toxic to the hearing and balance mechanisms.  

“Which medicine?” I asked. “Who is prescribing it?”  

“It’s one of the pills from my psychiatrist, but I don’t know its name!” he responded. As we talked, he was getting more and more agitated.  

I couldn’t think of any of the standard psychiatric medications that affect the hearing. I paged through a book which listed common drugs and their side effects and came up empty. I was baffled.  

One more try. “Mr. Evans, tell me in what way your hearing has changed since the medication was increased. What exactly is different?” I asked.  

His eyes widened and his lip quivered. “I can’t hear the voices anymore!” He started crying uncontrollably. “I can’t hear them telling me what to do!”  

We sat there. This was suddenly well outside of my area of expertise. I did my best to calm him and waited for him to regain some of his composure. Before long, I was on the phone, talking to one of my friends in Psychiatry. I later heard that things turned out well.


   The following is feedback received for this blog:

Wrong place, but maybe right time/ right doctor. You got him to the right place. :)

- rlbates
http://rlbatesmd.blogspot.com/
Posted 9:26 AM
Feedback - Permalink
9/15/2008

Speechless

“The best way out is always through.”
-Robert Frost    


“Mr. Williams, the mass we took out of your neck was cancer. The surgery went well and I feel that we were able to remove all of it.”  

The surgery had, indeed, gone perfectly and I was feeling optimistic about his prognosis. Although his mass had been only mildly suspicious for cancer, we had been careful and had made certain that there were no other involved lymph nodes and no obvious sources for the tumor. Things were on-track.  

“I’m going to die, aren’t I?”  

I was stunned. I had just given him good news. He had responded as though I had signed his death warrant.  

“Not at all! I expect you will do well! We will send you for a course of radiation therapy.”  

His eyes widened and then closed tightly. He looked discouraged. Very discouraged. I was baffled. What could I say?  

“Mr. Williams, tell me about people you know who have had cancer.” I thought I would get him to understand that there was hope. “Have any of your family members or friends been treated successfully for cancer?”  

“No! Everyone I know who has had cancer has died!”  

This was not going well. Then the story came out.  

“Thirty years ago, my wife had breast cancer. It was pretty advanced. She had that radical surgery but the cancer came right back. When they did radiation, her skin turned red and then fell off. Her whole chest looked like raw steak. She was miserable! I’m certain that the radiation killed her.”  

He stared a hole in the floor. We sat there silently.  

“Mr. Williams, I’m sorry.” No response. “Would you be willing to meet with the radiation oncologist to hear about  the possibility of treatment?”  

He did not look up. “Yes.”  

A few weeks later, he was undergoing radiation. What courage does one need to begin a course of treatment you are not certain will help and that you are convinced killed your spouse? I cannot pretend to understand.

Posted 9:05 AM
Feedback - Permalink
9/8/2008

Paternalism

“If one is forever cautious, can one remain a human being?”
-Alexander Solzhenitsyn
    


I never leave my work behind completely. That is probably why I read the late Alexander Solzhenitsyn’s book, Cancer Ward while on vacation. (Thanks to Eileen who gave it to me!) Cancer Ward is a semi-autobiographical work about a group of men in a Soviet hospital undergoing surgery, radiation therapy, and hormone treatments in 1955. Solzhenitsyn uses “cancer” as a metaphor for the deteriorating Soviet system and its effect on the citizens. Still, much of what he describes of the physicians and patients holds true in every time and place.   

The book highlights the paternalism of both Medicine and the Soviet system. In the story, the patients’ clothes and shoes are taken from them as soon as they are admitted. Treatments are rendered without consent. Patients are not told how long they will remain in the hospital. Casual comments dropped by the staff are routinely misinterpreted. Even the compassionate doctors routinely hide diagnoses, prognoses, and test results from the patients. 

One patient, Oleg Filimonovich Kostoglotov, an exiled former political prisoner, is wily enough to befriend several of the physicians and staff members. By borrowing medical books (“Strictly forbidden to the patients!”) and slyly asking questions, he finally manages to understand his cancer and the potentially horrific effects of overtreatment. He cleverly talks his way out of the hospital before the treatments do more harm than good.  

Oleg benefited only when he had plenty of good information and was able to hold someone’s attention long enough to get all of his questions addressed. Clearly, the more Oleg learned from the physicians, the more the physicians tended to see him, not as a patient, but as an equal. What a concept!  

Solzhenitsyn is not alone in decrying paternalism in Medicine. As the literary critic Anatole Broyard wrote in the months before he died of cancer:

“Just as he orders blood tests and bone scans of my body, I’d like my doctor to scan me, to grope for my spirit as well as my prostate. While he inevitably feels superior to me because he is the doctor and I am the patient, I’d like him to know that I feel superior to him too, that he is my patient also and I have my diagnosis of him. There should be a place where our respective superiorities could meet and frolic together.”  

When Medicine works, it becomes a partnership — a relationship of equals — that requires time, effort, and trust. Just as Oleg learned, and as patients and physicians continue to learn, forging this partnership can be a difficult, yet very rewarding, process.

Posted 10:21 AM
Feedback - Permalink

Postings
Settings
Profile
View Blog
Create   Edit
Could a greater miracle take place than for us to look through each other’s eyes for an instant?
-Henry David Thoreau    

It is almost 7:00 a.m. and I carry my briefcase and lunch bag from the car to my office. I nod to some of the night shift employees heading home. Another day has begun.  

I type my password and check the computer, reminding myself of the twenty patients I am scheduled to see today in the cancer clinic. A few new consults with untreated or recurrent cancers occupy the longer appointment slots. Follow-up and post-operative patients will be seen more quickly. It will be a full day but, hopefully, I will grab a few minutes around noon to eat my sandwich.  

I print out some office notes and carry them with me to our weekly 7:15 a.m. Tumor Conference. Several physicians present cases for discussion. We review the scans and the pathology, making recommendations for treatment. We determine who is eligible for a clinical trial. We look at recent research results. Usually, a brief discussion will mean better news for the patient; we have something to offer. A longer discussion can reflect the lack of good options.  

Clinic gets going. First is a 64-year-old man with a tongue cancer. Symptoms have been present for about six months. The scans are helpful. The cancer has not caused much damage. Only one lymph node is involved. Everything else looks fine. I run through the surgical risks, benefits, and alternatives. I prepare the consent form and look at the schedule. Any questions?  

He drops his head, hands gripping his knees. “My wife would have known what to ask,” he tells me. “She died six weeks ago. That’s why I waited to come in. I was caring for her.”  

I pause. There is a story pressing in on us from all sides. It floods the room.  

“I am so sorry,” I reply. “I am glad you are here. Your cancer is still very curable. Tell me about her.”  

We spend some time. I am soon behind on my schedule. There will be more stories that need to be shared before the day is through.  

A recent You-Tube video from the Cleveland Clinic is a spot-on rendering of what happens every day in a hospital. See what you think. No matter where we are, stories surround us, but they are closest to the surface when we are most vulnerable. Recognizing this reality should be part of the repertoire of every physician. We teach this to our students and residents. Even still, how easily we all forget.  

The day in clinic draws to an end and everyone has gone home. At 6:00 p.m., my charts are half-complete. I pick up my briefcase and lunch bag. I find my car and head home.

Tomorrow will be here soon enough.

Share on Facebook

The following is feedback received for this blog:


   Dr Campbell, Your Reflections are always so moving including this one. The You-Tube Video from the Cleveland Clinic was excellent.

- Mary Ann, an RN
 
 
 
Show posts
Description:
Other Blogs:
Image:
Dr. Bruce Campbell
Description:
Bruce Campbell, MD, grew up in the Chicago area, graduating from Purdue University and Rush Medical College. He completed an otolaryngology residency at the Medical College of Wisconsin and a head and neck surgery fellowship at M.D. Anderson Cancer Center. He has been on the faculty at Froedtert & the Medical College of Wisconsin since 1987.

View Dr. Campbell's physician profile.


Member

 

  • Perspective
  • Confidentiality
  • Disclosure
  • Reliability
  • Courtesy


http://medblogcode.blogspot.com/




 


I won a Golden Llama Award!

PROFILE
Dr. Bruce Campbell
Bruce Campbell, MD
Medical College of Wisconsin Otolaryngologist
View full profile
RECENT POSTS

Beneath the Surface

Recurrence

Signs of Obsolescence

A Positive Attitude and Cancer Survival

Out-of-Pocket

ARCHIVES
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
OTHER BLOGS

AggravatedDocSurg

Bioethics Discussion

The Blog that Ate Manhattan

Bongi

Buckeye Surgeon

db's medical rants

Dr. David's Blog

Dr. Edwin Leap

Dr. Wes

Everything Health

GruntDoc

Kevin, MD

MedGadget

MedPage Today blogs

Musings of a Distractable Mind - Dr. Rob

Notes of an Anesthesioboist

NYU Literature, Art, & Medicine

Pallimed

Respectful Insolence

Not Running a Hospital

Scan Man

Suture for a Living

Tara Parker-Pope - NYT Well blog

Tim's El Salvador blog

Dr. Val

RSS  More Info
Printer Icon
Printer Friendly
Envelope Icon
Send to a Friend
© 2013 Froedtert & The Medical College of Wisconsin
9200 W. Wisconsin Ave.
Milwaukee, WI 53226
Privacy | Security | Editorial Policy | Terms and Conditions | Accessibility | Site Index