Telestroke Questions and Answers

How long will it take to set up a Telestroke program at our hospital?

Depending on the available resources at a partner hospital, installation and testing of the technology at a site as well as training of local clinical staff is estimated to take 6 – 12 weeks.

What equipment is needed for our hospital to become a member of the network?

Most hospitals have the essential infrastructure necessary to install the equipment. Our information technology and telehealth team will assist you with review of your current internet platform and ensure you have the necessary equipment.

  • A mobile videoconferencing cart with monitor and camera will be placed in the emergency department or specified area for use.
  • Software will be installed to allow CT image transfer for remote review by our vascular neurologists.

“It’s really easy to use, after you talk to the Access Center, you just take out the remote, hit the green telephone button, and the stroke neurologist comes on the screen.”

- Mike Flesses, ED RN

How is the training provided?

After the technology is successfully installed, we will perform training sessions with your staff explaining videoconference cart instructions, protocols for patient triage, and radiology image transfer methods. We will also perform mock encounters to evaluate and optimize processes specific to your site.

Is the communication link secure?

We use an encrypted data transmission system to ensure the highest quality of protection for patient information.

How long does a telestroke consult take?

We have designed the Telestroke program to ensure highly efficient communication. While site-specific differences may affect time, a telestroke consult can be completed within minutes.

  • Connection to the Froedtert & the Medical College of Wisconsin Access Center occurs without delay when you call 414-805-4700.
  • The Access Center nurse trained in stroke triage will contact the vascular neurologist on-call. During this time, your staff will be able to activate the video conferencing cart in less than a minute and the Access Center nurse will be available by video to assist with initiating the encounter.
  • The vascular neurologist will be able to remotely access the camera in minutes using a mobile device and begin the encounter. 
  • During the patient evaluation, the head CT is uploaded to a remote server (requiring on average 6 minutes), which will be ready for review by the vascular neurologist after completing the patient evaluation.
  • The vascular neurologist then communicates recommendations to the local team.

How are the patient CT scans transmitted from our equipment to the remote physician through the telestroke system? 

  • The CT scanner at the remote hospital is linked to a cloud server, and immediately following completion of the scan, the images are sent through a secure system to the Telestroke system server.
  • The vascular neurologist will then access the images on the server using the mobile device and immediately view the results.

Are we required to use the Telestroke system for every Stroke patient we treat at our facility?

The Telestroke program is intended to support the local provider in acute stroke care. You are not required to use the telestroke system for every stroke patient and use can be tailored to your specific needs.

If my patient requires more advanced care, am I required to send them to Froedtert Hospital? 

The Telestroke program aims to improve collaboration and stroke care within the region. Achieving this goal includes supporting local centers with stroke care to deliver more treatment to patients near home. We encourage all local centers to treat their patients and keep them at the origin site if adequate resources are available. If a patient requires more advanced care, transfer to Froedtert Hospital will be discussed with the local team. If transfer to an institution other than Froedtert Hospital is best for the patient, then our team will do everything to support this decision.

Which patients require transfers?

A sustainable program demands a balance among all hospitals within a network. Only patients that require more advanced care will need to be transferred. Allowing more patients to be treated at the origin site, fosters collaboration within the network, improves training in stroke care at local sites, and allows patients to remain closer to home and family.

Contact Us

For more information about the program, please contact:

  • 414-805-2961
telestroke@froedtert.comTelestroke Team