Judging Quality

Choosing the best physicians and hospitals for your care is a big decision. While there is no single best way to judge the quality of care you are likely to receive through a specific health network, this checklist can serve as a guide to get you started.

The health system I choose for my healthcare:

✔ Has hospitals accredited by the Joint Commission and other key organizations based on my diagnosis.

The Joint Commission is an independent, not-for-profit organization that sets the nation’s healthcare standards for hospitals overall. A hospital’s accreditation by the Joint Commission is recognized across the United States as an indicator of exceptional quality and safety.

Many hospitals, like ours, are accredited by the Joint Commission, yet go a step farther and seek additional accreditations relating to specific diseases or treatments, such as stroke, radiation oncology and trauma care.

✔ Is rated highly by national, state and consumer groups.

“Report cards” about hospital quality and safety are available from state and national organizations. Information about care at Froedtert & the Medical College of Wisconsin hospitals can be found through many entities that collect data from hospitals in Wisconsin and across the country. Many of our clinics are nationally recognized under the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home Recognition Programs for enhancing the patient care experience, improving the health of the community, and improving outcomes and efficiency.

Additionally, consumer groups give awards and publish lists of best hospitals, programs and doctors based on their criteria. For instance, our hospitals, clinics and physicians have earned awards and recognitions from U.S. News & World Report, Best Doctors in America® and other organizations.

✔ Has excellent outcomes overall and for my diagnosis.

Does your hospital have a strong overall track record for patient care? How is its success in the specific procedure recommended for you? Froedtert & the Medical College of Wisconsin hospitals provide data that compare their outcomes to national guidelines and standards of care, and to other hospitals in Wisconsin and across the country.

✔ Has an excellent patient safety track record.

Safety means so much in the health care environment and is a strong indicator of the organization’s commitment to overall patient care excellence. Safety includes protecting the physical wellbeing of patients, visitors and staff. It means eliminating infections and medical errors, preventing falls, keeping medical information secure and a host of other best practices that are reported through state and national mechanisms.

Our physicians and staff never stop doing all they can to create a safe environment for all of our patients. Learn more about our safety track record and our dedicated efforts to constantly improve it.

✔ Constantly focuses on improving patient care.

When selecting a health network, look for one that is untiring in its strategies for reducing risks and improving outcomes related to patient care. Also, keep in mind that hospitals that are strong on research offer patients the latest, proven best practices in medical care.

Froedtert & the Medical College of Wisconsin health network has many safety-enhancing initiatives in place to keep patients, visitors and employees safe during their entire experience with us and beyond. And, through our nationally recognized research advancements, patients can feel confident that the care they receive is the most effective option for them.

✔ Is highly rated by other patients.

For optimal outcomes, look for a health network that provides superior clinical performance and treats patients with the utmost respect and compassion. How do other patients feel about the hospitals and providers you are considering? Take the time to look into perceptions of physician and staff communication and responsiveness, attention to pain management, cleanliness and quietness, and other factors that impact your care.

Take a look at our satisfaction data and you will understand how hard we work to treat our patients right.