Outcomes as a Quality Measure

Froedtert Hospital has made a commitment to being transparent in providing performance measures to our patients and our community as one of several tools for judging the quality of our care. Quality measures are often reported in several ways.

Process Measures

One indicator of quality, process measures demonstrate how well a health care provider adheres to a certain best-practice or recommended guideline for treating a specific disease or condition. These guidelines are usually adopted nationally based on scientific evidence or consensus. A health care provider that completes recommended treatment actions a high percentage of the time is more likely to have stronger outcomes.

Outcome Measures

Some quality indicators are true measurements of outcomes, reporting on the resulting health state of patients undergoing a specific treatment or a course of care for a specific disease. Common outcome measures include readmission rates (patients who need to return to the hospital for care) and mortality (death) rates.

Composite Measures

When two or more individual measures are combined into a single score, it is considered a composite measure. Composite measures work well for indicating the quality of treatments or courses of care that are too complex to be measured with just one indicator.

Composite Measures at Froedtert Hospital

As an academic medical center, Froedtert Hospital compares its quality to other academic health care institutions, or teaching hospitals. We use nationally accepted composite measures developed by the Joint Commission and the Centers for Medicare & Medicaid Services (CMS) to indicate our performance for treating common yet complex conditions and processes such as heart attack, heart failure, pneumonia and surgery.

Process of Care Composite Measures

What the Data Shows

In all of these cases, the higher the score the better. This means that Froedtert Hospital performs better than the average among its peer hospitals across the nation. This peer group includes hospitals such as Mayo Clinic, University of Wisconsin Hospital, the University of Chicago Medical Center and Johns Hopkins Hospital.

Constantly Improving Care

Leaders, physicians and staff at Froedtert Hospital are committed to constantly improving the quality of our care. Ongoing monitoring helps us track our performance and find areas where we can enhance clinical approaches and processes. Our research initiatives provide evidence-based guidance for making changes that improve outcomes and benefit our patients.

More about SCIP

Working to improve surgical care by significantly reducing complications of surgery, the Surgical Care Improvement Project (SCIP) is a quality partnership of organizations across the nation. As a SCIP participant, Froedtert Hospital monitors 10 measures that have been shown to reduce surgical complications in three ways:

  • Preventing surgical site infections
  • Preventing blood clots (venous thromboembolism)
  • Preventing heart complications

The SCIP Partnership offers patients an education piece, "Tips for Safer Surgery," to teach surgical patients about quality measures that relate to them. It also includes questions to discuss with your health care team before surgery. We encourage all patients and their families to ask questions and get involved in their care as one way to achieve better, more effective outcomes.