SpineCare FAQ for Patients and Employers

How do I know if the SpineCare program is right for my situation?

The SpineCare representatives will help you determine whether SpineCare is right for you by asking you a series of questions. These questions will deal with your current symptoms and any treatment you might have received for your present condition. From there a determination will be made if further information is needed or if you would benefit from a referral for another type of treatment.

What if my pain does not improve after treatment at SpineCare?

Over 97 percent of SpineCare patients get relief from the treatment offered. However, if your condition does not improve, our team will work with you to investigate benefits of alternative treatment, including the surgical options available. If surgery is indicated, your team will work to make your transition through surgery into rehabilitation as seamless as possible with the focus on getting you back to work and the activities you enjoy.

Does SpineCare treat people who are injured at work?

Yes. If you are injured at work and currently working, our goal is to keep you working safely. If you are unable to work due to an injury, our goal is to help you to return to work as quickly and safely as possible.

What should I do when I have back pain?

Unless your pain is very severe, keep moving. You may continue daily activities such as showering and washing dishes, however, pace your activities. The presence of back pain doesn't necessarily mean you are harming yourself by moving. Brief periods of walking will generally reduce stiffness and soreness. Apply ice for comfort, as needed. Check with your physician or a physical or occupational therapist for further help.

Should I use ice or heat?

We recommend ice applications to cool body tissues, minimizing swelling and pain. Ice application is most effective if applied several times throughout the day for 10 to 15 minutes. Heat has the opposite effect, and tends to feel good initially but the therapeutic benefit appears limited.

Will exercise help my recovery?

We at SpineCare believe the most important aspect of your recovery will be exercise. An exercise program should be designed for your individual needs. Regular participation in your exercise program will speed your recovery and improve your health. There is no treatment that can take the place of exercise. Research suggests that regular exercise may prevent back injuries from recurring.

When should I seek medical attention for my neck or back pain?

Most back pain lasts for a limited time and goes away without special treatment. However, if you have weakness, pain going down your arm(s) or leg(s) and/or pain lasting for more than a few weeks, a doctor should be consulted.