Rick D. Gillis, MD

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Internal Medicine, Primary Care
4.8 (325)
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Assistant Professor
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I feel strongly that the management of chronic illness is a partnership between the physician and the patient. I will be there to guide, interpret, and make recommendations to patients as they manage their illnesses and transverse our complicated healthcare system. I encourage the use of MyChart, electronic messaging, social media, the internet and other information tools to improve communication with patients and to improve health outcomes.

About


Dr. Rick Gillis is a graduate of the Medical College of Wisconsin. He is board certified in Internal Medicine, has been in practice at Froedtert and the  Medical College of Wisconsin for over 25 years, and has been on the list of Best Doctors for many years.

Dr. Gillis returned to full-time practice after leading the implementation of the electronic medical record system, patient care portal (MyChart) and other technologies to improve the processes of care over the past 10 years within the Froedtert and Medical College health systems. Dr. Gillis has also participated in the education of medical students, interns, residents, and colleagues as well as held administrative roles in various levels of the Medical College practice.

As an internist, Dr. Gillis is most often seen in the role of a primary care physician, helping to diagnose, manage and coordinate the care of patients with multiple illnesses. Dr. Gillis feels strongly that the management of chronic illness is a partnership between the physician and the patient. He will be there to guide, interpret, and make recommendations to patients as they manage their illnesses and transverse our complicated healthcare system.

Dr. Gillis encourages the use of MyChart, electronic messaging, social media, the internet as well as other information tools to improve communication, educate, and report on your health, all in an effort to improve care processes and outcomes.

MyChart is a convenient connection to your healthcare team that is used extensively in Dr. Gillis’s practice. It allows private and secure communication back and forth with the clinic as well as a view of your health problems, current medications, test results, and upcoming appointments. Additionally MyChart facilitates prescription renewals and appointment scheduling.

Dr. Gillis’ other interests include his family, running, cycling, golf, cooking, photography, classic cars and playing with technology. Many of these interests have grown from a need to help patients gain a better understanding of the management of health and chronic illnesses.  This allows Dr. Gillis to do much more than prescribing a medication or making a referral it allows him to practice a philosophy of caring which encompasses the whole person.

Overview

Diseases & Conditions

Diabetes
High Blood Pressure
Kidney Disease

Treatment & Services

Health Maintenance and Prevention
Medical Informatics

Ages Seen

Adult
Senior

Languages Spoken

English

Hospital Affiliations

Froedtert Hospital

Locations

Sargeant Health Center
840 North 87th Street
Milwaukee, WI 53226
(414) 805-5540
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Education & Training

Medical College of Wisconsin - Milwaukee - Doctor of Medicine - (1988)

Medical College of Wisconsin - Milwaukee - Residency in Internal Medicine - (1988-1991)

Board Certifications

Internal Medicine

Patient Reviews

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of the Froedtert & the Medical College of Wisconsin health network. Learn more about our survey.

4.8 out of 5. 325 ratings, 67 reviews
Ratings
Dec. 26, 2019
This provider after 20 years of being my primary care doctor, knows my medical needs and cures better than anyone else. I trust his judgement totally, and respect his medical judgment and opinion.
Dec. 19, 2019
10
Dec. 16, 2019
Tracy got things started well with her response about why a pre-op physical was needed for such minor surgery. After arriving 45 min early, I was seen at the appointed time but had to wait 45 min in exam room to see after Dr. Gillis after finishing with Tracy. Dr. Gillis and Tracy did their best to make up for time.
Dec. 15, 2019
Dr. Gillis is thoughtful, patient and listens well. He has cared for me for years and understands my health conditions well.
Dec. 14, 2019
I have been a pt of Dr Gillis for over 20 years and have never seen a doctor I trusted more. He is a wonderful physician.
Dec. 11, 2019
A bizarre incident occurred during my check in for Dr. Gillis. The medical assistant for Dr. Tobin came out to the waiting area and announced in a loud voice to all the patients waiting for him that there was a computer outage that day and there was at least a 90 minute delay to see him. You can imagine the uproar in the waiting area with a number of people angry at the situation as well some of them being profane. The waiting area cleared out with lots of unhappy patients.
Dec. 10, 2019
Felt very rushed. Did not take time to address my questions in a positive manner.
Nov. 26, 2019
took time to ask questions with me. survey hide this area when I take it on an iPhone. not ideal.
Nov. 8, 2019
sincere, listened and moved forward.
Nov. 7, 2019
The provider care was OK, but I was extremely dissatisfied with the telephone service in trying to make an appointment. I had to wait 55 minutes before a contact was made! If I was not so committed to Froedtert, I would have switched to another hospital. This critique is directed at Sergeant, not the main hospital.
Nov. 6, 2019
reGreat Doctor and staff.
Nov. 2, 2019
Dr Gillis always answers my questions and concerns with a polite and professional manner. He offers advice and assistance should additional medical care be needed. I consider him a valuable member of my health care team!
Nov. 1, 2019
new provider. very good first impressions and shared healthcare management plan.
Oct. 31, 2019
I have the utmost confidence in Dr. Gillis. It is unfortunate that the staffing supporting him leaves much to be desired. It is easier to communicate with Dr. Gillis via My Chart. In calling for the recent appointment I waited 12 minutes and 26 seconds before reaching a person, and then that person wanted a detailed description of the issues that I had already provided via My chart to Dr. Gillis and his office. I hope these comments are helpful. You really need to upgrade the support you provide Dr. Gillis and the other physicians. The recorded messages that play over and over while waiting to speak to someone talk about patient service. Marketing is fine but it does not work if the front office and point of initial contact does not deliver.
Oct. 19, 2019
Very thorough.
Oct. 11, 2019
He listens, gives understandable answers, clearly has kept up with recent studies (if I cite a newspaper article, he knows details of the studies mentioned).
Oct. 3, 2019
Be very precise about your problems and/or needs. Unfortunately MDs are time constrained by our current business and reimbursement models.
Oct. 3, 2019
dr Gillis and staff are always excellent and have taken good care of me for the many years I have been a patient of his
Sept. 29, 2019
I like my doctor, but do not like his nurse at all. She make me feel that she is so much better. It does make my blood pressure go up every time. I wish that he had the other nurse that he had.
Sept. 15, 2019
very good
Sept. 11, 2019
Dr. Rick Gillis is the best diagnostician & overall health specialist. My husband & I have been seeing him for a long time & our care & follow-ups are superb.
Sept. 7, 2019
efficient, thoughtful
Aug. 27, 2019
I really wasn't breathing well. Did an excellent assessment.
Aug. 23, 2019
Dr. R. Gillis is the best Dr. I ever had, and Froedtert is the best I have ever seen in my lifetime!
Aug. 18, 2019
Dr. Gillis is a very good doctor and well informed. He knows you as an individual and remembers your history. He pays attention when you need help and refers you on for the care you need. He respects your wishes and listens to your concerns. Dr. Gillis is diligent about all he does.
Aug. 13, 2019
He listen to what I was saying and addressed all my concerns when I was done talking.
Aug. 6, 2019
provider was fine. wait time was unacceptable. waited 15 min to get an after visit summary telling me I'm healthy, then waited 15 min to get blood drawn when there were 2 lab techs, but only 1 patient being helped
July 31, 2019
Dr. Gillis is a gift--a physician who really cares, who listens carefully, takes time to analyze and respond to concerns and questions, who is thorough and very knowledgeable. I am fortunate and grateful to have been his patient for a long time....and to have been a patient at MCW for decades (even came back from other cities for a few years for my check ups!).
July 23, 2019
The visit was timely and Dr. Gillis was to the point and came up with a diagnosis and a treatment plan.
July 10, 2019
A long term patient of Dr. Gillis. Very comfortable with him and confident in his ability.
July 8, 2019
Dr. Gillis has been my primary doctor for a number of years and have been very happy with him as my doctor. I credit him for monitoring my PSA for many years and therefore, was able to determine when elevated and caused me to take further action. I do have prostate cancer being treated by your staff. I feel he listens well and never gives me the feeling of being rushed which I greatly appreciate.
June 17, 2019
DR Gillis has good "bedside" manner
June 15, 2019
Dr. Gillis is an excellent doctor. He is prepared, always listens, answers questions, is very thoughtful, thorough and knowledgeable. I must add, however, that the frequency of these surveys is a bit overkill. I think it's OK to keep tabs on the quality of service but I have to fill these surveys out much too frequently. I chose Froedtert because of quality of service and they hardly ever let me down.
June 14, 2019
This was my first visit with Dr. Gillis as a new patient
June 12, 2019
Nurse *Shannon has been exceptional in getting back to patient and stay on top of _____ *Dr. Gillis is knowledgeable and kind. Thanks much!
May 31, 2019
Very friendly, professional, articulate, interested, concerned ..... just a great doctor!
May 31, 2019
Have received good care.
May 27, 2019
10
May 23, 2019
Dr. Gillis is a very caring and empathetic physician. I am grateful to be under his care.
May 18, 2019
As always, excellent service!
May 15, 2019
I felt that Dr. Gillis did his best to access my health and take necessary steps to help me.
May 14, 2019
waited an hour past my appt time to see the doctor. A phone call would have been appreciated. Waited an additional 45 minutes for labs. The wait times seemed excessive.
May 9, 2019
Excellent doctor for many years!
May 8, 2019
He does an excellent job in monitoring my care!
May 6, 2019
Always willing to listen to any health concerns and provides understandable answers.
May 4, 2019
doctor listened to my concern about a new issue and recommended a course of action without really addressing my concern
April 27, 2019
He always looks out for the patient best interest
April 15, 2019
Dr. Gillis saw me immediately, taking care of an immediate medical need. Much appreciated.
April 15, 2019
Keep up the good work!
April 13, 2019
in 2001 Dr. Gillis caught a statement I made and within a week I had a 6 bypasses- I figure I'm still alive because he was listening carefully
April 13, 2019
Being my first visit with Dr. Gillis, I'm very happy he was recommended to me, and I chose him to be my primary physician.
April 11, 2019
Why are wait times so long when I call?
April 3, 2019
detailed, specificity, trust earned.
March 30, 2019
- Reception didn't keep me posted on the delayed of my time assigned. Was going to walk out. After, speaking with Medical Assistant and MD I'm glad I stayed after they called my name and was explained of the delay.- Didn't get to say bye to MD and ask final questions regarding meds.- So, I asked the Medical Assistant and she didn't know and brought a RN in and she wasn't clear either.- I had to tell them twice to change my pharmacy location. Got calls from 2 pharmacies that the same Med was ready for pick up?
March 19, 2019
The doctor was great. His nurse was unsatisfactory!!! She wore a mask. She forgot to bring my flu shot. When I asked about it, she left in a huff without saying anything. Then came back and said "Roll up your sleeve." Gave me the shot, handed me paperwork, and said I could go.
March 18, 2019
He gives me the best chance to survive with decent health.
March 13, 2019
I have so many health issues - Dr Gillis listens attentively and provides effective care.
March 1, 2019
10. Awesome.
Feb. 27, 2019
Outstanding bedside manner and trustworthy.
Feb. 25, 2019
no issues
Feb. 20, 2019
I was very happy with the response of team from making the appointment to the care I received.
Feb. 20, 2019
He took the time and he was listening.
Feb. 19, 2019
Overall provider did not show concern in my health needs. Made me feel I had no say in my medication and showed no interest in listening to my needs.
Feb. 18, 2019
I am a new patient & this was my first visit to the doctor.
Feb. 12, 2019
Test results were mailed not called. I liked that. Info arrived with in 2 day of taking tests. Results also showed me vs the range that applied for a given test. I like that.
Feb. 9, 2019
DOCTOR WAS FINE.NURSE ACTED LIKE SHE DIDNT WHAT TO BE THERE, NO PERSONALITY WHAT SO EVER.
Feb. 1, 2019
*Dr. Gillis knows his stuff & has a great staff.