COVID-19 (Coronavirus) Update: Testing and Information | Vaccine Updates | Visitor Guidelines

What is an E-Visit?

During an E-Visit, you will answer a series of questions about your current symptoms or concerns. Our providers will review your answers, along with your medical history, and send you a message with the recommended next steps for your care, possibly saving you the time of a virtual or in-person visit.

If you have been exposed to someone with COVID-19 or are experiencing COVID-19 symptoms, complete an E-Visit to determine if COVID-19 testing is needed. This service is available for anyone in the state of Wisconsin. You do not need to be a Froedtert & MCW patient.

You can complete an E-Visit through MyChart or the Froedtert & MCW mobile app.

Using MyChart:

  • Log in to MyChart or create an account if you haven’t already.
  • Navigate to the Menu and select E-Visits.
  • Follow the prompts to complete your online questionnaire. You may be asked for insurance details or medication lists. Please be prepared to fill in this information as you cannot save your progress and finish later.
  • Submit your E-Visit for review.
  • A Froedtert & MCW provider will review your answers and send you a message with the recommended next steps for care. If COVID-19 testing is recommended, you will receive a notification to schedule your COVID-19 test. Follow the prompts to select your preferred location, date and time.

Using the Froedtert & MCW mobile app:

  • Download the Froedtert & MCW mobile app and create an account if you haven’t already.
  • On the app homepage, tap COVID-19 testing.
  • Follow the prompts to complete your online questionnaire. You may be asked for insurance details or medication lists. Please be prepared to fill in this information as you cannot save your progress and finish later.
  • Submit your E-Visit for review.
  • A Froedtert & MCW provider will review your answers and send you a message with the recommended next steps for care. If COVID-19 testing is recommended, you will receive a notification to schedule your COVID-19 test. Follow the prompts to select your preferred location, date and time.

Note: Currently, this service is only available for established patients with a Froedtert & MCW primary care provider.

If you are experiencing any of the following symptoms or concerns, complete an E-Visit to determine the next steps for care:

  • Back pain
  • Birth control
  • Cough*
  • Diarrhea*
  • Discomfort when urinating (Dysuria)
  • Headache
  • Heartburn
  • Red eye*
  • Sinus
  • Vaginal discharge
  • *available for pediatric patients

Complete an E-Visit through MyChart:

  • Log in to MyChart or create an account if you haven’t already.
  • Navigate to the Menu and select E-Visits.
  • Follow the prompts to complete your online questionnaire. You may be asked for insurance details or medication lists. Please be prepared to fill in this information as you cannot save your progress and finish later.
  • Submit your E-Visit for review.
  • A Froedtert & MCW provider will review your answers and send you a message with the recommended next steps for care.

If you have an urgent condition that needs medical attention, please call your provider’s office or the nearest urgent care. If you are experiencing a life-threatening emergency, call 911 immediately.

Other Frequently Asked Questions