We value your partnership and the critical role pre-hospital EMS professionals have in delivering quality, life-saving care in the community. The Froedtert & MCW health network is dedicated to strengthening this partnership by providing quality educational resources and continuing education opportunities. 

Topics presented in educational sessions are related to pre-hospital care. They incorporate best practices, integrate standards of care and promote timely activation of hospital resources. 

Together, we aim to deliver quality, patient-centered care and achieve optimal outcomes for patients through shared knowledge, collaboration and a commitment to excellence in emergency medical care.

For inquiries about EMS continuing education session offerings for all EMS providers, please contact Heather McCartney, EMS program manager.

EMS Education Sessions

Join us quarterly for our virtual 2025 EMS Education Sessions offered on Zoom. A flyer with registration information will be emailed to EMS leadership for sessions in January, April, July and October.

Contact Hours Available for Quarterly EMS Education Sessions 

Nursing continuing education credits and EMS certificates of participation are only available for participants who attend and complete virtual or in-person education sessions. 

  • Successful completion of the activity will require attendance at the entire virtual or in-person activity and completion of an evaluation form.
  • For virtual sessions, you MUST be signed in individually to receive contact hours.
  • A session evaluation will be provided to you at the end of the session and MUST be completed within seven days of activity.
  • The evaluation will close after seven days and will not be available for obtaining contact hours. 

Contact hours are not available for viewing videos after the education sessions.

Past Education Sessions and Resources

The information presented in these videos is intended for educational and continuing education purposes only. It is not intended to direct or prescribe the practice of EMS professionals in the field. All EMS personnel are responsible for practicing within the scope of their state EMS licensure level and in accordance with the policies and procedures of their respective EMS agencies. Viewers should always defer to local protocols, medical direction and applicable regulations when providing patient care.

  • January 2025

    • 12 Lead: Heart Attack / Mimics & Wide Complex Tachyarrhythmias 
      Presenter:
      Elyse Hartleben, MD
      Assistant Professor of Emergency Medicine, Department of Emergency Medicine; Physician Lead for Scheduling, Froedtert West Bend Emergency Department; Assistant Medical Director
      Medical College of Wisconsin
      Objective
      • Explain and evaluate ECG characteristics seen with heart attacks, heart attack mimics and wide complex tachyarrhythmias.
         
    • Essential EMS Heart Attack Data 
      Presenter:
      Brittany Clark, BSN, RN 
      Chest Pain Program Coordinator, Heart and Vascular Services, Froedtert Hospital 
      Nathan Saltzman, MSN, RN, CCRN, NRP
      Chest Pain Program Coordinator, Heart and Vascular Services, Froedtert Menomonee Falls Hospital and Froedtert West Bend Hospital
      Objective
      • Increase awareness of essential EMS data utilized for AHA GWTGs and hospital regulatory review processes. 
         
    • Cardiac Arrest Data 
      Presenter:
      Ben Kisner
      Data Analytics and Strategy Manager, Office of Emergency Management 
      Mari Almanza
      Data Analytics Coordinator, Office of Emergency Management
      Objective
      • Discuss how Milwaukee County Office of Emergency Management collects, maintains and displays cardiac arrest data.
         
    • Heart Failure
      Presenter:
      Katrina Baxter, APNP
      Cardiology
      Objectives
      • Discuss the pathophysiology and etiology of heart failure.
      • Discuss the assessment, recognition, treatment and interventions for heart failure.
      • Acute exacerbation vs chronic condition.
         
    • Heart Attacks
      Presenter:
      Matthew Chinn, MD
      Associate Professor, Division of EMS Medicine; Associate Professor, Emergency Medicine 
      Senior Medical Director, Froedtert Hospital Emergency Department; Co-Medical Director, Froedtert & MCW Observational Unit, Medical College of Wisconsin
      Objectives
      • Discuss the pathophysiology and etiology of heart attacks.
      • Discuss conditions that may mimic a heart attack.
      • Discuss the assessment, recognition, treatment and interventions for heart attacks.
         

    April 2025

    • Chest Trauma / Needle Decompression
      Presenter:
      Thomas Carver, MD
      Professor of Surgery, Senior Medical Director, FMLH Critical Care Services, Division of Trauma and Critical Care
      Objectives
      • Discuss traumatic chest injuries.
      • Discuss signs, symptoms and pathophysiologic changes that occur with chest trauma.
      • Identify interventions and treatment for patients with chest trauma.
         
    • Trauma Center Levels
      DMIST Handoff Report
      Presenter:
      Ginger Knapp, MSN, RN, CEN 
      Trauma Program Manager, Froedtert Hospital – Adult Level 1 Trauma Center
      Objective
      • Review trauma centers levels, WI field triage criteria and DMIST handoff report.
         
    • Traumatic Brain Injuries
      Presenter:
      Dave Milia, MD 
      Professor, Trauma Medical Director, Department of Surgery, Trauma and Acute Care Surgery 
      Objectives
      • Discuss traumatic brain injuries.
      • Discuss signs, symptoms and pathophysiologic changes that occur with brain trauma.
      • Identify interventions and treatment for patients with brain injuries.
         
    • Seizures
      Presenter:
      Judi Zaferos-Pylant, RN, MS, BS, ADN 
      Epilepsy Program Coordinator, Neuroscience Administration, Froedtert Health
      Objectives
      • Provide an overview of seizure types and importance of timely intervention.
      • Discuss seizure including status epilepticus assessment, recognition, interventions and treatment.
      • Summarize seizure treatments including medications patients may be on.
         
    • Stroke
      Presenter:
      Marc A. Lazzaro, MD, FAHA 
      Associate Professor of Neurology and Neurosurgery, Medical Director, Comprehensive Stroke Center Director, Neurointerventional Fellowship Training Program, Froedtert Hospital and Medical College of Wisconsin
      Objectives
      • Review stroke types, etiology and pathophysiology.
      • Discuss conditions that may mimic a stroke. Discuss Large Vessel Occlusions.
      • Discuss the assessment, recognition, treatment and interventions for stroke — including timeframes for hospital interventions.
         
    • Stroke Center Certifications & Handoff Report
      Presenter:
      Shawna Boehlen, BSN, RN, CMSRN, SCRN 
      Stroke Coordinator – Community Division, Froedtert Menomonee Falls Hospital Froedtert, West Bend Hospital
      Objective
      • Review stroke centers levels and pertinent information for handoff report.
         

    July 2025

    • Alcohol Withdrawal
      Presenter:
      Paige McKenzie, MD, MS 
      Chief Resident, Medical College of Wisconsin Affiliated Hospitals
      Objectives
      • Describe the etiology, pathophysiology and stages of alcohol withdrawal
      • Discuss the recognition and assessment of alcohol withdrawal symptoms, including delirium tremens
      • Describe interventions and treatment to safely manage patients experiencing alcohol withdrawal 
         
    • Agitation/Chemical Restraint
      Presenter:
      Brad Weir, MD, FACEP, FAEMS, FAMPA 
      Associate Professor, Division of EMS Medicine Department of Emergency Medicine, Medical College of Wisconsin 
      Objective
      • Describe the etiology and pathophysiology of acute agitation
      • Discuss the recognition, assessment and interventions for acute agitation
      • Describe indications, monitoring and safe use of common chemical restraints, and outline strategies to minimize their use
         
    • Acute Mental Health Conditions 
      Presenter:
      Lizzie Hovis, MD 
      Assistant Professor, Department of Psychiatry and Behavioral Medicine, Medical College of Wisconsin  
      Objectives
      • Describe common acute mental health presentations (e.g., anxiety, psychosis, mania, suicidal ideation)
      • Discuss recognition and assessment of acute mental health conditions in prehospital and emergency department settings
      • Describe immediate interventions, including verbal de-escalation, safety precautions and referrals 
         
    • Health Care Worker Mental Health and Well-Being
      Presenter:
      Stephanie Delmore, MA, LPC EAP 
      Counselor, Sr., Froedtert & MCW Workforce Health Wellness 
      Objectives
      • Recognize factors, signs and symptoms of burnout, compassion fatigue and mental health decline
      • Discuss strategies for resilience, self-care and coping skills to support mental health in high-stress environments
      • Identify resources available for mental health support and promote a culture of psychological safety 
         

    October 2025

    • Abdominal Emergencies  
      Presenter: 
      Patrick Murphy MD, MPH, MSc, FRCSC, FACS
      Associate Professor; Medical College of Wisconsin 
      Objectives
      • Describe signs, symptoms, and pathophysiologic changes that occur with abdominal emergencies.
      • Identify interventions and treatment for patients with abdominal emergencies.
         
    • Hunting-Related Emergencies 
      Presenter: 
      Joshua Timpe, MD FACEP FAWM
      Assistant Professor; Assistant Program Director – Emergency Medicine Residency; Director of Wilderness and Environmental Medicine; Division of Global and Population Health - Department of Emergency Medicine; Medical College of Wisconsin 
      Objectives
      • Identify hunting-related injuries
      • Describe signs, symptoms and pathophysiologic changes that occur with various injuries
      • Identify interventions and treatment for patients with hunting-related injuries
         
    • Trauma-Related Shock  
      Presenter: 
      Sarah Villanueva; Acute Care Nurse Practitioner; Department of Surgery; Division of Trauma and Acute Care Surgery; Medical College of Wisconsin 
      Objectives
      • Describe the etiology and pathophysiology of shock
      • Discuss the types and stages of shock
      • Identify interventions and treatment for patients in shock
         
    • Traumatic Arrest 
      Presenters: 
      Jacqueline Blank, MD; 
      Jeremy Levin MD, FACS; 
      Medical Oversight Co-Chair; SERTAC Associate Program Director, AAST SCC/ACS Fellowship; Assistant Professor of Trauma and Acute Surgery; Division of Trauma and Acute Care Surgery; Medical College of Wisconsin 
      Objectives
      • Discuss contributing factors in traumatic arrest
      • Describe pathophysiologic changes that occur with traumatic arrest
      • Identify interventions and treatment for patients with traumatic arrest
         

    Resources

    Left Ventricular Assist Device
    Presenter: 
    Tanya Walenta BSN, RN, VAD-C
    Heart Transplant Coordinator
    Lead VAD Coordinator
    Objectives

    • Describe the purpose and function of LVADs and their clinical indications.
    • Identify common complications associated with LVADs in the prehospital setting.
    • Outline key assessment, intervention, treatment, and transport considerations for patients with LVADs.

    Download the ICCAC Emergency Guides PDF

  • January 2024

    • Pediatric Respiratory Diseases
      Presenter:
      Elijah Dahlstrom, MD, EMS Fellow
      Medical College of Wisconsin
      Objectives
      • Discuss the pathophysiology and etiology of epiglottis, croup, bronchiolitis and asthma.
      • Discuss the assessment, recognition and treatment of epiglottis, croup, bronchiolitis and asthma.
      • Discuss recent literature for the diseases.
         
    • Pre-Hospital Management of Children with Complex Medical Needs
      Presenter:
      Lorin R. Browne, DO, FAAP
      Professor, Pediatrics and Emergency Medicine, Medical College of Wisconsin
      Medical Director, Mission Control, Children’s Wisconsin 
      Associate Medical Director (Pediatrics), Milwaukee County Office of Emergency Management EMS
      Objectives
      • Define children with medically complex needs.
      • Discuss the challenges to prehospital care.\Discuss prehospital management approaches.
      • Review medical devices commonly encountered.
         
    • STEMI Care
      Presenter:
      Montoya K. Taylor, MD, FACC
      Assistant Professor
      Division of Cardiovascular Medicine
      Department of Medicine
      Medical College of Wisconsin/VA Milwaukee
      Objectives
      • Emphasize the importance of the prehospital setting.
      • Discuss the pathophysiology and etiology of heart attacks.
      • Discuss importance of timely execution of diagnosis and therapy for myocardial infarction.
      • Review therapeutic modalities.
         

    April 2024

    • Stroke Overview
      Presenter:
      Marc A. Lazzaro, MD, FAHA Associate Professor of Neurology and Neurosurgery 
      Medical Director, Comprehensive Stroke Center 
      Director, Neurointerventional Fellowship Training Program Froedtert Hospital and Medical College of Wisconsin 
      Objectives
      • Review ischemic stroke subtypes and common causes.
      • Describe a transient ischemic attack (TIA).
      • Discuss stroke signs and symptoms.
      • Describe common acute treatment options for stroke.
         
    • Stroke Interventions
      Presenter:
      Hirad S. Hedayat, MD, FAANS
      Assistant Professor of Neurosurgery
      Chief of Vascular Neurosciences
      Chief of Neurotrauma Medical Director, Neurointerventional Program
      Surgical Director, Neurosciences ICU
      Objectives
      • Brief review of stroke types and risk factors.
      • Discuss treatment and interventions for ischemic and hemorrhagic stroke.
         
    • Anticoagulants, Antiplatelets and Thrombolytics
      Presenter:
      Jamie Sterr, PharmD 
      PGY2 Emergency Medicine Pharmacy Resident, Froedtert & the Medical College of Wisconsin health network
      Objectives
      • Explain the basic pharmacology of anticoagulant, antiplatelet and thrombolytic medication including indications for use.
      • Discuss how these medications may influence prehospital care decisions, including triage and hospital pre-arrival alerts.
         

    July 2024

    • Normal / Abnormal OB Delivery 
      Presenter:
      Elyse Hartleben, MD 
      Assistant Professor of Emergency Medicine, Department of Emergency Medicine 
      Physician Lead for Scheduling, Froedtert West Bend Emergency Department 
      Assistant Medical Director Medical College of Wisconsin
      Objectives
      • Discuss assessment and management of normal spontaneous vaginal delivery.
      • Discuss assessment and management of abnormal delivery including nuchal cord presentation, hemorrhage, shoulder dystocia and breech delivery.
         
    • Trauma in Pregnancy & Hypertensive Emergencies in Pregnancy
      Presenter:
      Jennifer Jury McIntosh, DO, MS 
      Associate Professor of Maternal Fetal Medicine 
      Objectives
      • Discuss epidemiology and risk factors for trauma in pregnancy.
      • Review physiologic changes in pregnancy.
      • Define fetal viability and its impact on maternal resuscitation.
      • Highlight procedural considerations in gravid trauma patients as well as review procedures unique to trauma in pregnancy.
      • Discuss classifications of hypertensive disorders in pregnancy.
      • Examine maternal morbidity and mortality role of EMS.
      • Discuss assessment, diagnosis and management of hypertensives emergencies in pregnancy.
         
    • Neonatal Resuscitation
      Presenter:
      Elyse Hartleben, MD 
      Assistant Professor of Emergency Medicine, Department of Emergency Medicine 
      Physician Lead for Scheduling, Froedtert West Bend Emergency Department 
      Assistant Medical Director Medical College of Wisconsin
      Objectives
      • Outline the steps of the Neonatal Resuscitation Program (NRP) algorithm.
      • Provide an overview of neonatal assessment, intervention and resuscitation.
      • Review APGAR score.
         
    • Out of Hospital Traumatic Arrest in Pregnant Patients 
      Presenter:
      Thomas W. Engel II, MD, MPH 
      Assistant Professor - Division of EMS Medicine, Department of Emergency Medicine, Medical College of Wisconsin 
      Assistant Medical Director - Milwaukee County Office of Emergency Management 
      Medical Director - New Berlin Fire Department 
      Medical Director - Fox Point Police Department 
      Objectives
      • Provide traumatic arrest facts for pregnant patients.
      • Discuss the prehospital assessment, intervention and management of traumatic arrest in pregnant patients.
      • Discuss hospital-based interventions and management of traumatic arrest in pregnant patients.
         

    October 2024

    • Geriatric Trauma
      Presenter:
      Rachael Thies AGACNP-BC, CEN
      Nurse Practitioner, Division of Trauma and Acute Care Surgery Medical College of Wisconsin
      Objectives
      • Define shock in the elderly.
      • Identify physiologic effects of aging.
      • Recognize how medications can effect outcomes. 
         
    • Pediatric Burns
      Presenter:
      Kathey Wilson-Kocovsky BSN, RN
      Burn Nurse Lead, Trauma Program Children's Wisconsin
      Objectives
      • Learn about burns and burn management in the pediatric population.
      • Learn about interfacility transport management of pediatric burns.
      • Become familiar with the Children's Burn Program, recent changes, and vision for the future.  
         
    • Ground Ambulance Blood Program
      Presenter:
      Thomas W. Engel II, MD, MPH
      Assistant Professor - Division of EMS Medicine, Department of Emergency Medicine, Medical College of Wisconsin
      Assistant Medical Director - Milwaukee County Office of Emergency Management
      Medical Director - New Berlin Fire Department
      Medical Director - Fox Point Police Department
      Objectives
      • Identify background information on ground ambulance blood programs.
      • Discuss blood program data.
      • Identify when to start, how to start, and how to maintain a blood program. 
         

    Resources

    • Cardiac Devices
      Presenter:
      Jennifer Guy, BSN, RN, CES-A
      ECMO & MCS Transport Coordinator, Heart and Vascular Services, Froedtert ThedaCare
      Objectives
      • Identify cardiac devices EMS personnel may encounter.
      • Discuss indications and potential interventions for patients with the following cardiac devices; Pacemaker, ICD, CRTS, Watchman, CardioMEMS, Loop Monitor, LifeVest and Left Ventricular Assist Device.
         
    • Interfacility Transport Medication Drips
      Presenter:
      Krystal Gassen, PharmD 
      Clinical Pharmacist, Froedtert West Bend Hospital 
      Objectives
      • Identify medication infusions EMS professional may encounter during interfacility transports.
      • Explain the basic pharmacology of these medication infusions including titration and monitoring parameters.
      • Discuss IV compatibility.
      • Discuss importance of verifying medication orders and clarifying when indicated.