To find out if your therapy is eligible for home infusion, please talk your provider. If you are a caregiver, you can discuss this with the patient's provider

How to Get Started

If you are a candidate for home infusion, your provider will write a referral as part of your discharge plan. Our home infusion team will work with your insurance company to confirm coverage and your out of pocket costs. We are a contracted provider for all major insurances.

We will also work with you to establish a payment plan, if needed, or prescription assistance. If you have a question about your bill, please contact our billing department at 262-532-5124.

Before you start home infusion, our team will contact you to set up an in-home visit to teach you and your caregiver about the equipment and therapy you will use.

The advantages of home infusion, and our program in particular, include:

  • Safe and easy: Home infusion has been around for over 40 years, as many conditions requiring these therapies don't require that you be at a hospital. Home infusion allows you to receive care where it is most comfortable and convenient for you. It also reduces your risk of hospital-associated injury or infection.
  • Preparation and training: Our team meets with you before you leave the hospital or clinic. We will go over how you will receive your medication and what to expect when receiving home infusion. We also provide written instructions and a pharmacy team member is available 24 hours a day in case you need assistance.
  • Monitoring: Our pharmacists work closely with you and your provider to ensure your have labs ordered. We will review your lab work and make sure that you receive safe and optimal therapy. (We do not do blood draws or other tests test in your home. A home health nurse would be responsible for any blood draws or collection.)

Medication delivery times vary.  Please call 262-532-5124 with any delivery questions or concerns.  

Patient Education Resources

The items below links to downloadable instructions and information regarding your equipment, emergencies and medical waste.



IV Push Medication

Freedom 60 Syringe Pump

Flow Regulation

Medication by Gravity


Frequently Asked Questions

  • Our home infusion team will contact your insurance company and find out about your coverage before you start. We will discuss any out of pocket costs you may have before your services begin.

    Froedtert Home Infusion will bill your insurance company directly. If you have further questions about your insurance coverage, please contact Froedtert Home Infusion at 262-532-5124.

  • Please call Froedtert Home Infusion billing office at 262-532-5124 to discuss your bill.

    This team can explain your bill, set you up with a payment plan, accept a payment, and more.

  • Medication delivery times vary and we will work with you to make you know when your delivery should be arriving. Please call 262-532-5124 with any delivery questions or concerns.

  • We try to deliver your medications and supplies once a week; however, this can depend on your medication’s expiration date, your labs results or changes in your doctor’s order.

    If you unexpectedly run low on supplies, please contact us at 262-532-5124. You can also communicate directly and securely with your care team via the My Chart application. Any urgent needs should be communicated via phone.

  • The length of infusion therapy varies based on what is being treated. Some therapies are only a few days long, whereas some therapies continue indefinitely. Our team works closely with your doctor to ensure you receive the best care and outcomes possible.

    Contact your doctor for more information, or feel free to contact your Home Infusion pharmacist at (262) 532-5124 for more information.

  • Please see the Patient Education Resources section above for downloadable information and instructions on using your equipment and supplies. If you need further assistance, please contact us at 262-532-5124.

  • To avoid spreading infections, we are unable to accept returns of any medication or supplies.

    Used IV medication and any supplies can go in your regular garbage. This includes IV tubing, syringes with no needles, empty bags/syringes or unused supplies.

    For unused IV medication, contact your local take-back program to confirm if they can take back IV medications ( If no programs are available, unused medication may be thrown in the trash. Mix medicines with an unpalatable substance, such as dirt, kitty litter or used coffee grounds.

    There are several ways you can dispose your sharps container. Check with your local health department for sharp disposal programs or refer to our home infusion waste disposal guide.

  • Get details about emergencies like tornados or blizzards before they happen. Always follow guidelines and orders given by local authorities. If possible, go to the nearest shelter when told by local authorities.

    During a disaster, your personal safety is our first concern. Let us know if you lose power, supplies or medicines. We’ll tell you how to manage your medicines. If you can’t reach us during an emergency, call a local emergency room or 9-1-1 for help.

    Please visit our Emergency Preparedness Resources for additional information.

    More emergency preparedness information is available at