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The Discharge Hospitality Suite is open Monday – Friday, 9 a.m. – 8 p.m.

Our guest relations representatives are here to help. You'll recognize them by their red coats.

When you are ready to leave the hospital, your care team will work with you to ensure a smooth transition home. If you need to wait for transportation or prescriptions, our Discharge Hospitality Suite is a comfortable place for you to wait free from the noises of a hospital unit. You will be escorted to the suite by a guest relations representative or transporter.

In the Discharge Hospitality Suite, a trained guest relations representative will assist in making you comfortable and will tend to any of your non-medical needs. The suite also offers:

  • Comfortable seating
  • Individual tablets with headphones
  • Complimentary snacks and beverages
  • Natural lighting
  • Restrooms within the suite
  • Designated parking for your driver

When your transportation arrives, our staff will coordinate an escort to take you to the Pavilion entrance to meet your driver.

Information for Drivers

The Discharge Hospitality Suite is located at 8750 William Coffey Dr., Milwaukee, WI 53226. 

You will need to park in Parking 4. Park in a reserved parking spot designated "Discharge Hospitality Suite Pick-Up."

Once parked, call 414-805-5249 for further instructions.

If you have questions, please speak to a member of your care team or call the Discharge Hospitality Suite at 414-805-5249.

Directions

From Sheboygan/Manitowoc:

  • Take I-43 S toward Milwaukee.
  • Merge onto I-94 West toward Madison (exit #72D).
  • Take I-41/Hwy 45 North toward Fond du Lac (exit 305B).
  • Exit on Watertown Plank Road (exit #40).
  • Turn right onto 87th Street.
  • Follow signs to Parking 4.

From Racine/Kenosha:

  • Take I-94 W toward Milwaukee.
  • Take the I-894 bypass (Madison/Fond du Lac, exit #316).
  • Continue on I-894, and merge onto I-41/Hwy 45 North toward Fond du Lac (exit #305B).
  • Exit on Watertown Plank Road (exit #40).
  • Turn right onto 87th Street.
  • Follow signs to Parking 4.

From Beloit:

  • Take I-43 N (Rock Freeway) to I-41/Hwy 45/I-894.
  • Merge onto I-41/Hwy 45/I-894.
  • Exit on Watertown Plank Road (exit #40).
  • Turn right onto 87th Street.
  • Follow signs to Parking 4.

From Madison:

  • Take I-94 East to I-41/Hwy 45 North (exit #305B).
  • Merge onto I-41/Hwy 45 North.
  • Exit on Watertown Plank Road (exit #40).
  • Turn right onto 87th Street.
  • Follow signs to Parking 4.