The Discharge Lounge is open Monday – Friday, 8 a.m. – 8 p.m.
When you are ready to leave the hospital, your care team will work with you to ensure a smooth transition home. If you need to wait for transportation or prescriptions, our Discharge Lounge is a comfortable place for you to wait free from the noises of a hospital unit. You will be escorted to the suite by a guest relations representative or transporter.
In the Discharge Lounge, a trained guest relations representative will assist in making you comfortable and will tend to any of your non-medical needs. The suite also offers:
- Comfortable seating
- Individual tablets connected to Wi-Fi
- Complimentary snacks and beverages
- Natural lighting
- Restrooms within the suite
- Designated parking for your driver
When your transportation arrives, our staff will coordinate an escort to take you to the Pavilion entrance to meet your driver.
Information for Drivers
The Discharge Lounge is located at 950 N. 92nd St., Milwaukee, WI 53226.
Discharge Lounge patient pick-up is available via Door 6 off of 92nd Street. Please park in one of the dedicated spaces for patient pick-up and call the number on the sign. Staff will provide further instructions.