Froedtert Pharmacy Services and Locations

Additional Services and Resources

• Prescription Management Through Your Froedtert & MCW Account

  Prescription management is available via your MyChart account, making communication with the pharmacy easier than ever. 

  If you are not familiar with the Froedtert & MCW app, we hope this is a chance for you to see all it has to offer to stay connected with your care team and help you be as healthy as possible. Plus, you'll be able to easily stay on top of your prescriptions and keep in touch with the pharmacy team – all in one spot.

  • Sign up to receive text, e-mail or MyChart notifications about your prescription status.
  • Receive notifications, including when it is ready for pick-up or refill.
  • Refill prescriptions from your list of medications.
  • Set up home delivery. Many prescriptions can be delivered right to your door at no additional cost.

  To view medications and request refills:

  • Log in to your Froedtert & MCW account through the Froedtert & MCW app or via our website at my.froedtert.com.
  • Navigate to the MyChart menu and select Medications.

  To receive text and e-mail notifications for all medication updates and reminders:

  • Log in to your Froedtert & MCW account via our website at my.froedtert.com.
  • In the menu, scroll down to Account - Settings and select Communication Preferences.
  • Select the drop down arrow to expand the Health section.
  • Select the icon for your preferred communication method, including text, e-mail or both.
  • Select “Save Changes.”

  Don’t have an account yet?

  Sign up now via one of these three easy ways to take advantage of these features for all of our pharmacy locations.

  • Download the free Froedtert & MCW app.
  • Visit my.froedtert.com to sign up online.
  • Sign up at the pharmacy when a team member can help you enroll.

  If you need help, call your local pharmacy to talk with a team member. 

• Prescription Insurance Coverage

  Insurance and pharmacy coverage can be complicated. Froedtert Pharmacy accepts most major plans and, yet, there are sometimes location exceptions or temporary changes that could impact your coverage. If you have questions about pharmacy insurance, please contact your pharmacist by phone (find your pharmacy) or message via MyChart in your Froedtert & MCW account.

• Over-the-Counter Medications

  In addition to your prescriptions, you can popular name-brand and generic over-the-counter medications and health care supplies at our Froedtert Pharmacy locations. Because we buy in bulk, we're able to offer these at a significant savings to you. Items include:

  • Acid reducers and antacids
  • Anti-diarrheal and laxatives
  • Cough and cold medications
  • Eye and ear care items
  • First aid and wound care supplies
  • Infants and children care items
  • Pain relief
  • Personal care items (pill boxes, lip balm, toothbrush, etc.)
  • Skin care items
  • Smoking cessation aids
  • Vitamins
  • Women's health items

  Not all items are available at all locations, but pharmacists will order and stock items as soon as they know there is a customer need.

• Medication Disposal or "Take Back"
  

  Drive-Thru Drug Take-Back Event

  Saturday, Oct. 28, 2023
  Moorland Reserve Health Center, New Berlin

  Learn More

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  Disposing of unused medication prevents it from being taken by others or ending up in the environment. Only our Froedtert Pharmacy - Harbor Town location in Manitowoc has in-store medication disposal.

  While other Froedtert Pharmacy locations do not accept unused medications, you can safely dispose of unused medications in one of the following ways:

  • National Take-Back Day program aims to provide a safe, convenient, and responsible means of disposing of prescription drugs, while also educating the general public about the potential for abuse of medications.
     
  • Find a local drop box or mail-back program.
     
  • Follow these steps to dispose of medicines in the household trash.
    • Mix medicines (do not crush tablets or capsules) with an unpalatable substance such as dirt, cat litter or use coffee grounds.
    • Place the mixture in a container such as a sealed plastic bag.
    • Throw the container in your household trash.
    • Scratch out all personal information on the prescription label of your empty pill bottle or empty medicine packaging to make it unreadable, then dispose of the container.
• Sharps Disposal

  Sharps, items that can penetrate the skin and may have been exposed to blood or other potentially infectious materials, can be safely returned to specific pharmacy locations or emergency departments when packaged the right way.

  Acceptable Sharps Containers

  Sharps can be placed in a container such as a container bought for sharps or a heavy plastic laundry detergent bottle with a screw cap. The bottle must be labeled with biohazard stickers or labeled "bio-hazard," "sharps," or "infectious waste." The pharmacy can provide biohazard stickers to place on the bottle.

  • Unacceptable containers: coffee cans, milk or juice jugs, soda cans or bottles, cardboard boxes.
  • Acceptable sharps containers may be purchased at any Froedtert Pharmacy location.

  Sharps containers can be brought to the following locations for proper disposal.

  • Froedtert Hospital Campus
    • Emergency Department
    • Froedtert Pharmacy — Froedtert Hospital
    • Froedtert Pharmacy — Specialty Clinics
    • Pharmacy at the Clinical Cancer Center 
    • Pharmacy at the Center for Advanced Care 
  • Froedtert Community Hospital — Mequon Emergency Department
  • Froedtert Community Hospital — New Berlin Emergency Department
  • Froedtert Community Hospital — Oak Creek Emergency Department
  • Froedtert Community Hospital — Pewaukee Emergency Department
  • Froedtert Menomonee Falls Hospital Emergency Department
  • Froedtert West Bend Hospital Emergency Department
  • Froedtert Pharmacy — Harbor Town
• Diabetes Outreach (ADOP)

  Our primary care pharmacists serve as the medication resource experts for the diabetes care at our primary care locations. Pharmacists connect with you to:

  • Help manage your medications.
  • Counsel on lifestyle.
  • Provide education on proper blood glucose monitoring.
  • Provide supportive listening to help patients reach their health goals.

  Within the team, we also have two RN’s who will help you reach your health goals.

  Who Is Eligible

  You need to meet the following criteria.

  • Diagnosed with type 2 diabetes, with an A1C greater than 9.
  • Have an assigned primary care doctor, but not seeing an endocrinologist for diabetes care.

  How to Sign Up

  We will connect you with a primary care pharmacist in one of two ways.

  1. Your doctor can refer you. Ask your doctor about the Ambulatory Diabetes Outreach Program (ADOP).
  2. You will get a letter explaining the ADOP benefits if your medical record indicates the criteria above.

  How the Program Works

  • Appointments are available in person, via virtual video, or telephone appointments.
  • The pharmacists work out of the primary care program, so if you request an in-person appointment they would see the pharmacist at their PCP’s location.

  How Long the Program Lasts 

  You will meet with the pharmacist/nurse team until you reach your health goals— generally, when your A1C reaches your target.

• Drug Repository Program

  Froedtert Pharmacy locations are registered with the Wisconsin Department of Health Services as locations that can accept certain donated medications as part of the Drug Repository Program. Froedtert Pharmacy — Harbor Town is not part of the program, but will be eventually.

  This program allows listed pharmacies to collect certain medications that will be given to individuals with cancer or chronic disease who are uninsured or underinsured. Drug repository medications may be accepted by any Froedtert Pharmacy. Learn more about the Drug Repository Program.

• Prescription Drug Information

  In addition to refilling and transferring your prescriptions online, this site gives you the ability to learn about the drugs that are prescribed for you. By simply clicking below, you can search for information on a wide range of prescription medications. You can learn more about your medications, possible side effects, and much more. Please keep in mind that your healthcare provider remains the best source of information about prescribed drugs, and you should always verify drug information with your healthcare provider.

  View drug information

  Drug Interaction

  Are you concerned about how a new drug might interact with a current prescription? By clicking below, you can access "Drug Interactions," a tool that can provide useful cautionary information. You can add specific drugs to your checklist and then click on "check for interactions" to get the information you desire. This handy tool will also tell you whether you need to be careful about certain foods or alcohol consumption while taking a drug or drug combination. Please keep in mind that your healthcare provider remains the best source of information about prescribed drugs, and you should always verify drug information with your healthcare provider.

  View drug interaction

• Pharmacy Patient Rights and Responsibilities

  Download the Pharmacy Patient Rights and Responsibilities PDF

• Pet Medications

  Pets need medications, too! Many common prescription pet medications are the same as those used by humans and are available through our Froedtert Pharmacy services.

  Fill your pet’s prescriptions as well as your own — often at a significant savings and convenience to you. Some exclusions apply as Froedtert Pharmacy does not offer any animal-only medications your veterinarian may prescribe. Always consult with your veterinarian before giving your pet any medications, as there are differences between some veterinary and human medications. 

  How do you get pet medications at a Froedtert Pharmacy?

  1. Talk with your pet’s veterinarian about getting pet medications from a Froedtert Pharmacy location. Your veterinarian can tell you which of your pet’s medications are eligible.
  2. Get your pet’s prescription from your veterinarian and take it to a Froedtert Pharmacy location. Or your veterinarian can send a prescription directly to a Froedtert Pharmacy location of your choice.
  3. If you have pet insurance, check with your insurance provider about coverage at Froedtert Pharmacy locations. Some pet insurance companies require you to submit your pet’s pharmacy claims with receipts to receive reimbursement.
  4. Froedtert Pharmacy staff can process your pet’s medications using the Froedtert Rx Savings Plan and GoodRx prescription coupons.
  5. Establish Pet Proxy to manage your pet’s medications, refill prescriptions and receive notifications from the pharmacy, just as you would for yourself or a dependent.

  Pet Proxy

  Managing your pet’s prescriptions is simple with Pet Proxy. Request refills and get medication notifications, such as "ready for pick-up" and refill reminders.

  Use the family (proxy) access information to request MyChart pet owner proxy access.

  • Complete the request to access an animal patient’s record:
  • Complete the required fields of the form.
  • Your pet’s record in Epic will be linked to your MyChart account, and you will receive a message that pet owner proxy access has been granted.
  • Select your communication preferences using your proxy access to manage communications for your pet.
  • Submit a separate proxy access request for each pet.