As I prepared for my appointments at the Clinical Cancer Center today at Froedtert, I was speaking to a friend about how amazing the care is there. In the first few months after being diagnosed with thyroid cancer, unfortunately, I had to deal with a rude receptionist at another medical facility.
I was so overwhelmed with medication, surgery, an upcoming treatment etc., that it was unimaginable to me that someone working at a medical facility would be rude. As I explained to my friend, my experience at the Clinical Cancer Center at Froedtert has always been an excellent one. The staff has been friendly, respectful and helpful.
Today at Froedtert, I saw many examples of the kindness I told her about. As I entered the Clinical Cancer Center out of the garage, I was greeted with a friendly “Hello.” As I waited to get my blood draw, I noticed a receptionist helping a patient who had accidently come on the wrong day for her appointments. While waiting for my ultrasound, a tech came in and called a patient’s name. The patient indicated that she was still changing. The tech said, “Don’t worry. Take your time.”
These are just a few examples of the excellent care that not only comes from doctors and nurses, but from everyone who works at the Froedtert & MCW Clinical Cancer Center. When you are dealing with any sort of health concern or crisis having a supportive “team” is crucial. That team isn’t just family and friends, but also includes EVERYONE you encounter at the Clinical Cancer Center.
Share Your Thoughts
A little kindness goes a long way when you are ill. When you are dealing with a health concern or crisis, how does your "team" show their support?