As I prepared for my appointments at the Clinical Cancer Center today at Froedtert, I was speaking to a friend about how amazing the care is there. In the first few months after being diagnosed with thyroid cancer, unfortunately, I had to deal with a rude receptionist at another medical facility.

I was so overwhelmed with medication, surgery, an upcoming treatment etc., that it was unimaginable to me that someone working at a medical facility would be rude. As I explained to my friend, my experience at the Clinical Cancer Center at Froedtert has always been an excellent one. The staff has been friendly, respectful and helpful.

Today at Froedtert, I saw many examples of the kindness I told her about. As I entered the Clinical Cancer Center out of the garage, I was greeted with a friendly “Hello.” As I waited to get my blood draw, I noticed a receptionist helping a patient who had accidently come on the wrong day for her appointments. While waiting for my ultrasound, a tech came in and called a patient’s name. The patient indicated that she was still changing. The tech said, “Don’t worry. Take your time.”

These are just a few examples of the excellent care that not only comes from doctors and nurses, but from everyone who works at the Froedtert & MCW Clinical Cancer Center. When you are dealing with any sort of health concern or crisis having a supportive “team” is crucial. That team isn’t just family and friends, but also includes EVERYONE you encounter at the Clinical Cancer Center.

Share Your Thoughts

A little kindness goes a long way when you are ill. When you are dealing with a health concern or crisis, how does your "team" show their support?

About the Author

Carolyn Wesley grew up in the Milwaukee area within a very close family -- with her parents, Paul and Judy, an identical twin sister, Jeanette, her younger sister, Brenda, and younger brother, Gregory. Her father is Paul Joseph, who spent his career as our local expert meteorologist on TMJ-4 for 36 years. Carolyn was diagnosed with papillary thyroid cancer on August 19, 2010, three weeks after her identical twin sister, Jeanette Joseph, was diagnosed. The two years after being diagnosed, Carolyn went through two radioactive iodine treatments (RAI) and three surgeries (thyroidectomy and two left neck dissections). She has follow-up scans and blood work to monitor her thyroid cancer since it is still "detectable."