Volunteers are a valuable part of the patient experience for the Froedtert & the Medical College of Wisconsin health network. Volunteer associates make a difference at our hospitals by sharing their time and special talents with others.

Why volunteer?

Your concern can make a patient’s day better, relieve a staff member’s daily load and support our mission to advance the health care of the diverse communities we serve.

What do hospital volunteers do?

Volunteers support patient care and assist hospital staff with important tasks. Specific opportunities vary by location. Every act of service makes a big difference. We will work to help you find the best volunteer opportunity for your skills and interest.

Who can volunteer?

Based on the location, some opportunities are available to people as young as 15 years old. Most opportunities require applicants to be 18 years of age or older. All volunteers must pass a background check.

What opportunities are available?

(Updated as of 12/1/2025)

  • Birth Center Gift Shop (Froedtert Hospital): Stock and greet in our brand-new shop for new moms and babies—spread joy from day one!
  • Customer Service Ambassador (Drexel Town Square Health Center, Oak Creek): Guide patients, offer warm welcomes and help stock waiting areas for seamless visits.
  • Veteran Visitors (Froedtert Hospital, Froedtert West Bend Hospital, Froedtert Menomonee Falls Hospital): Chat with and honor veteran patients — thank them for their service with your presence.
  • Musicians on Call (Froedtert Hospital): Perform soothing bedside tunes or guide musicians to rooms — music heals!
  • Gift Shop Attendants (Froedtert Hospital, Froedtert Menomonee Falls Hospital, Froedtert West Bend Hospital): Run our vibrant shops; all proceeds spark new patient programs.
  • Froedtert Finders (Froedtert Hospital, Froedtert Menomonee Falls Hospital): Be the friendly navigator — help patients and visitors find their way with ease.
  • Community Outreach Health Clinic (Froedtert Menomonee Falls Hospital): Seeking caring medical volunteers, screeners, receptionists and clinical staff (MAs, RNs, PAs and more) to help deliver vital health services to our uninsured and under-insured community members.
  • Breast Imaging Escort (Froedtert West Bend Hospital): Guide breast imaging patients to their appointments while offering a warm smile and comforting support throughout their visit.
  • Hospitality Desk (Froedtert West Bend Hospital and Froedtert Menomonee Falls Hospital): Provide a warm, friendly presence while offering coffee and snacks to help bring comfort and a pleasant distraction to patients and visitors.
  • Pleasant Valley Ambassador (Froedtert West Bend Hospital): Serve as the welcoming first point of contact for patients, guiding them to their destinations with an outgoing, patient and friendly presence.
  • Infusion Visitor, Kraemer Cancer Center (Froedtert West Bend Hospital): Bring comfort and friendly connection to patients receiving chemotherapy by visiting rooms with a cart of snacks, games and uplifting distractions.

How do I begin?

Learn more about the volunteer opportunities at the hospital campuses below and fill out a volunteer application.