Volunteers have been serving Froedtert West Bend Hospital since 1937 when a small group of women met in homes to sew for the hospital nursery. Over the years, the role of volunteers has expanded substantially to assisting patients and visitors, providing service in a variety of hospital departments and supporting the community. Volunteers are partners in the patient care experience and dedicate their time to support staff and visitors with a helping hand wherever help is needed.
Since 1964, volunteer have contributed more than 675,000 hours of service and more than $1.1 million to the hospital for the purchase of equipment, patient care needs, special projects and programs. We also award $20,000 in scholarships to two local high school seniors pursuing a degree in a health care field.
We make sure every volunteer is prepared to care for our patients and support our staff with an in-depth application and onboarding process. Therefore, volunteers are expected to commit at least 12 months of service or 50 volunteer hours and be 18 years of age.
We enthusiastically welcome individuals of all backgrounds and abilities to become a volunteer. If you or someone you know is interested in volunteering, please apply online.
Froedtert West Bend Hospital Volunteer Application
Volunteer Opportunities at Froedtert West Bend Hospital
- Gift shop: If you enjoy being busy and interacting with people, this is the role for you! Volunteers stock merchandise, greet customers and ring up sales while providing a welcoming experience for patients, visitors and staff. Proceeds from the gift shop support hospital programs and services.
- Imaging navigator: Help create a smooth and welcoming experience for patients by confirming patient identity, escorting them to Imaging, Breast Imaging, or MRI appointments, providing basic instructions and notifying staff of their arrival. This role is ideal for volunteers who enjoy interacting with people and helping patients feel at ease.
- Ambassador (Pleasant Valley Health Center): Be the welcoming face of the clinic by greeting patients and visitors with a smile and helping them find their way to their appointments. This role is perfect for volunteers who enjoy interacting with people and creating a positive first impression.
- Infusion visitor: Provide companionship and support to patients receiving treatment in the Cancer Center. Volunteers offer a listening ear, friendly conversation and comfort items such as snacks, board games, puzzles and handmade blankets to help make each patient's visit a little brighter.
- Patient companion volunteer: Make a meaningful difference by providing companionship to patients who could use a friendly face. Volunteers visit with patients, offer conversation and support and share items from our comfort carts to help brighten their day.
- Mail room volunteer: Help ensure important mail reaches the right place by sorting and distributing mail throughout the hospital. Volunteers assist with delivering mail to departments and locating recipients, helping keep hospital operations running smoothly.
- Blanket packaging: Help prepare handmade blankets and prayer shawls for distribution to patients. Volunteers package items created by fellow volunteers and include a heartfelt note letting patients know their blanket or shawl was made with love and care. These comforting gifts are provided to cancer patients and others in need of support during their healthcare journey.
- Special projects: Support various hospital departments by assisting with organizational and administrative projects, such as creating patient folders and preparing materials for units like Med/Surg and the Birth Center. This behind-the-scenes role helps departments stay organized and ready to provide excellent patient care.
- Comfort Dog Program: Bring comfort and support to patients, families and staff alongside your registered therapy dog. Volunteers must have a dog that has passed health, obedience and temperament evaluations and is registered with a nationally recognized therapy dog program.
- Veteran Visitor: Connect with veteran patients by offering companionship, conversation and gratitude for their service. Volunteers visit with veterans, provide comfort items with a veteran theme and help make their hospital stay a little brighter.
- Cookie sale volunteer: If you enjoy socializing, baking and working as part of a team, this is the role for you! Volunteers learn to operate the register, prepare and bake cookies and provide friendly service to patients, visitors and staff while supporting a hospital fundraiser.
- Special events volunteer: Support a variety of hospital and community events throughout the year, including blood drives, Nothing Bundt Cakes sales, holiday sales, Nutman sales, flu vaccine clinics, well-being fairs and more. This flexible role is perfect for volunteers who enjoy helping at different events while supporting hospital programs and fundraising efforts.