Billing and Financial Services

We do understand billing and collection for health care services can be confusing. To assist you in understanding these billing services and to answer any questions you may have in advance, please review the following material.

Pay Your Bill

Online bill pay is available for Froedtert Hospital, Community Memorial Hospital and Community Physicians and Medical College of Wisconsin bills. St. Joseph's Hospital and some physician bills must be mailed. Please select from the list below to receive more information about paying your bill.

Note: If you were seen at a Froedtert clinic prior to July 1, 2013, you may have received a Froedtert Health Medical Group bill. Learn more about Froedtert Health Medical Group billing.

Help Understanding Your Bill

The care you receive at a Froedtert & the Medical College of Wisconsin site is provided by two separate organizations. Professional services are billed by The Medical College of Wisconsin for their providers. Facility fees such as supplies, equipment, and support staff are billed by Froedtert Health. Therefore, Froedtert Health and The Medical College of Wisconsin are required to submit separate claims to insurance carriers and send separate statements to the patient/guarantor.

I need help understanding my bill

For Hospital/Facility Bills

Froedtert Health Corporate Center
400 Woodland Prime
N74 W12501 Leatherwood Court
Menomonee Falls, WI 53051
800-466-9670

Walk-In Hours

Monday-Friday, 8 a.m.-4:30 p.m.

For Professional/Physician Bills

Research Park Center,
10000 Innovation Drive,
Milwaukee, WI 53226
(3rd Floor, Suite 300)
800-242-1649

Walk-In Hours

Monday-Friday, 8 a.m.-4:30 p.m.

Billing and Insurance

Learn about billing and insurance - whether you have insurance or not.

I need help understanding insurance

Financial Assistance

The Financial Assistance Program is designed to assist patients who are unable to pay their hospital and/or professional bills. Patients who qualify for the program will receive care with no obligation or discounted obligation to pay for services. A simple application must be completed in order to apply for the Financial Assistance Program.

I need financial assistance

Financial Counselors

Financial counselors are available to answer your questions regarding programs for which you may qualify if you are uninsured or underinsured. They can help you determine if you are eligible for financial assistance programs and will provide you with the necessary information to apply for those programs. 

Please call 800-466-9670 to be connected with a financial counselor.