Milwaukee — The Froedtert & MCW health network announced today it has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in health care experience solutions and services.
“For the fifth year in a row, our Cancer Network has been recognized by Press Ganey for sustaining the highest standards in patient experience,” said Tina Curtis, vice president of Froedtert & MCW Cancer Services. “As a winner of the 2022 Press Ganey HX Guardian of Excellence Award®, our Cancer Network is in the top 5% of health care providers in delivering patient experience in the last year. Our patients’ overall experience comes first — it is something we care about deeply. More than 93% of our patients say they would recommend us — a rating that is a mark of honor for which we are very grateful.”
“By putting their patients and workforce first every day, the Froedtert & MCW Cancer Network demonstrates an unwavering commitment to its staff and to the communities it serves,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at the Froedtert & MCW Cancer Network have inspired us with the compassion, empathy and human connection they bring to the clinical health care setting. We are honored to partner with them as we celebrate their achievement.”
“This recognition demonstrates the dedication and significant efforts of our care teams who are consistently striving to exceed our patients’ cancer care expectations,” said Cathy Jacobson, president and CEO of Froedtert Health.
This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience. Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
To learn more about the Froedtert & MCW Cancer Network, visit froedtert.com/cancer. The Froedtert & MCW Cancer Network has six locations — anchored by the power and unparalleled resources of eastern Wisconsin’s only academic medical center.