"We are committed to being an inclusive and culturally competent organization that provides exceptional care to everyone."
— Andres Gonzalez, vice president and chief diversity officer, Froedtert Health
Equity, Diversity and Inclusion
The Froedtert & the Medical College of Wisconsin health network embraces our roles as an employer, community member and corporate citizen. We value and celebrate the wealth of diversity reflected in our patients, their families, our workforce and the communities we serve. We are committed to being an inclusive and culturally competent organization that provides exceptional care to everyone. This commitment is demonstrated through our nationally recognized Diversity Council, which is led by our CEO and COO to provide broad oversight on all of our diversity initiatives.
Within our health network, diversity and inclusion leverages the individual uniqueness among people, cultures and systems that collectively empower us to drive innovation and deliver culturally competent care. We fulfill our commitment to diversity through efforts that impact our workforce, marketplace and the community.
We have also pledged to take action to eliminate health care disparities.
Awards and Recognition
The Froedtert & MCW health network has received awards that recognize our efforts and important work with diversity and inclusion.
Froedtert Health was named a Best Place to Work for Disability Inclusion, earning a top score on the 2021 Disability Equality Index® (DEI) for outstanding commitment to disability inclusion practices. The DEI assessment measures an organization’s culture and leadership, accessibility, employment practices (including benefits, education and accommodations), community engagement and supplier diversity. Froedtert Health also received the top score in 2020.
Human Rights Campaign – 2020 HEI Top Performer Award, recognized for protecting our LGBTQ patients and employees from discrimination, ensuring equal visitation, providing staff training, and ensuring exceptional staff and patient experiences based on policy, process and practices.
Top 25 Honors Award — Froedtert Health’s Diversity Council ranked No. 16 from the Association of Employee Resource Groups (ERG) and Councils. The ERG & Council Honors Award recognizes and awards the outstanding contributions and achievements of resource groups and diversity councils that lead organizational diversity and inclusion processes and demonstrate results in their workforce, workplace and marketplace. Over 1,300 applications are considered for this national honor.
HAFA – 2019 Champions of the Hmong Community, recognizes a corporate partner who has consistently demonstrated commitment to the advancement of the Hmong community. Maijer Lee, Prenatal Resource Coordinator CP, was presented with the 2019 Bridge to the Hmong Community Award.
Partnership Award from the National Association of African Americans in Human Resources, a professional development organization focused on providing its members with networking, educational, coaching, and resource opportunities. The Partnership Award demonstrates the health network’s commitment to developing a diverse workplace of choice.
Workplace Diversity Advocate Award from the Society for Human Resource Management (SHRM) honors an organization who has been a role model in their local community as a strong advocate for diversity, inclusion and workplace flexibility. Diversity and Inclusion partners with Human Resources to ensure workplace of choice initiatives include diversity, inclusion, dignity and respect for all.
Diversity in Business Award from the Wisconsin Law Journal recognizes organizations embedding diversity in daily work. Organizations must demonstrate a significant contribution toward creating a diverse and inclusive business, academic or social community through the implementation of policies, procedures, initiatives or programs.
The Driver of Diversity Award highlights individuals and corporations who embrace and support diversity in their professional role to improve cultural competencies positively impacting the City of Milwaukee. Award presenter OneMKE is a movement sponsored in part by the United Way of Greater Milwaukee and Waukesha County, MillerCoors, and Manpower. The professional of the year award was presented to Shary Tran, director of Diversity and Inclusion, from OneMKE and the United Way of Greater Milwaukee and Waukesha County.
LGBT Chamber – Corporate Partner of the Year — The Froedtert & MCW health network has been instrumental in growing and supporting the LGBT Chamber by serving as a Platinum Founding member, in helping sponsor the first ever Pride Night with the Milwaukee Bucks, and engaging LGBTBEs through their supplier diversity initiative.
Within the Froedtert & the Medical College of Wisconsin health network, diversity and inclusion leverages the individual uniqueness among people, cultures and systems that collectively empowers staff and providers to drive innovation and deliver culturally competent care. We focus our efforts on these key areas to help support Froedtert & MCW strategic initiatives.
The office of Diversity and Inclusion partners with Human Resources to focus on workplace initiatives around diversity recruitment, education, engagement and development of staff and providers. These programs foster an inclusive culture where staff can reach their full potential and provide the best care possible.
Market Leadership and Consumer-Guided Experience
In partnership with Marketing and Communications, Supply Chain and Community Engagement, strategies are developed to meet the health network goal to touch two million lives and expand market share in the diverse communities and patient populations served by our health network.
Our Language Services team provides timely, reliable and high-quality interpretation and translation services to limited English proficient and deaf patients in order to provide exceptional experiences throughout our health network’s hospitals, health centers and clinics.
Committed to eliminating health care disparities and addressing social determinants of health like education, employment, and food insecurity, the Froedtert & MCW health network provides culturally and linguistically competent health care to all individuals regardless of race, ethnicity, language preference, gender, gender identity, sexual orientation or any other dimension of diversity. Health equity is fundamental to the organization’s mission and simply the right thing to do.
We will support our growth strategy by increasing awareness, building relationships and meeting the unique health care needs of emerging markets including African American/Black; Asian; Hispanic/Latino; Lesbian, Gay, Bisexual, Transgender (LGBT); veterans and people with disabilities.
"Our goal to promote diversity and inclusion is not only a best practice, but a strategic effort that allows every person’s view to be heard."
— Cathy Jacobson, president and chief executive officer, Froedtert Health
Our Commitment to Help End Racism in Health Care
Racism continues to be a threat in our community. As a health care organization, we are committing to helping end racism and racial disparities in health care by examining our own biases, evaluating our policies to ensure they meet the needs of everyone we serve, leading change in our community and more.