Supplier Compliance Standards and Expectations

As a valued vendor, supplier, partner or contractor with Froedtert Health, it is important that you have an understanding of our standards and expectations as we conduct business together. In addition to the information provided here, you should also communicate with the Froedtert business leader that you are working with to identify any other relevant standards or policies that may be applicable in your unique area of responsibility.

It is important that each member of your team that is working with, at and/or on behalf of Froedtert is committed to upholding our strong reputation, as well as committing to conduct business in an ethical and compliant manner.

We are committed to upholding the high ethical standards by which we do business. We expect our vendors, contractors and agents to read the information below and practice under these general principles. If you or your company have questions that this guide cannot answer or if you have a concern you want to raise, please call the Froedtert Health Corporate Compliance Department at 833-942-0798.

Facilities

Supplier Access and Privileges

Froedtert Health has established requirements for Supplier/Sales Representatives at all Froedtert Health sites relating to access, interaction and business transactions. The intent of these requirements is not to interfere or create a barrier to the collaborative relationships that have been developed over the years with suppliers. Such relationships have been and continue to be important to the advancement of clinical practice, education and research.

Download the Supplier Access and Privileges Policy

Included in the requirements are stipulations regarding GHX VendorMate. All sales representatives are required to check-in, obtain a sales pass, adhere the sales pass to their attire (below the shoulders and above the waist), and check-out of GHX VendorMate upon conclusion of each and every visit.

Supplier Communicable Disease Disclosure

Centralized Recall Communication Process 

Froedtert Health has a centralized recall communication process, managed by our supply chain. This process supports our entire health system. 

Please send all urgent recalls or corrections to [email protected], where we will properly distribute them throughout our health system, ensure compliance, clinical awareness and will sign-off on supplier’s response form once all required actions are completed within our entire system.