For Our Suppliers

Supplier Compliance Standards and Expectations

As a valued vendor, supplier, partner or contractor with Froedtert ThedaCare, it is important that you have an understanding of our standards and expectations as we conduct business together. In addition to the information provided here, you should also communicate with the Froedtert business leader that you are working with to identify any other relevant standards or policies that may be applicable in your unique area of responsibility.

It is important that each member of your team that is working with, at and/or on behalf of Froedtert ThedaCare is committed to upholding our strong reputation, as well as committing to conduct business in an ethical and compliant manner.

We are committed to upholding the high ethical standards by which we do business. We expect our vendors, contractors and agents to read the information below and practice under these general principles. If you or your company have questions that this guide cannot answer or if you have a concern you want to raise, please call the Froedtert ThedaCare Corporate Compliance Department at 833-942-0798.

• Third-Party Code of Business Conduct
• Vendor Access and Credentialing Policy
• Cyber-Security Baseline Policy

Facilities

• Froedtert ThedaCare Front End Document, providing General Requirements for performing Design, Construction and other Facilities-Related Services
• Contractor Safety in Our Facilities
• Froedtert ThedaCare Facility Master Specifications, providing technical specifications for designing our health care facilities, Volume 1 | Volume 2

Supplier Access and Privileges

Froedtert ThedaCare has established requirements for Supplier/Sales Representatives at all Froedtert ThedaCare sites relating to access, interaction and business transactions. The intent of these requirements is not to interfere or create a barrier to the collaborative relationships that have been developed over the years with suppliers. Such relationships have been and continue to be important to the advancement of clinical practice, education and research.

Download the Supplier Access and Privileges Policy

Vendors are required to have their Green Security badge displayed above the waist during every visit. If a sales representative does not have his or her Green badge, he or she is required to check-in, obtain a pass from the vendor kiosk, adhere it to his or her attire (below the shoulders and above the waist), and check out of Green Security upon conclusion of the visit.

Supplier Communicable Disease Disclosure

Centralized Recall Communication Process 

Froedtert ThedaCare has a centralized recall communication process, managed by our supply chain. This process supports our entire health system. 

Please send all urgent recalls or corrections to [email protected], where we will properly distribute them throughout our health system, ensure compliance, clinical awareness and will sign-off on supplier’s response form once all required actions are completed within our entire system.