Navigating medical care as a patient newly diagnosed with cancer can be complicated and challenging. New patient coordinators with the Froedtert & the Medical College of Wisconsin Cancer Network help manage all the details so new patients have a successful start to their treatment.
“We respect that people are going through a life-altering event,” said Melanie Otten, MS, cancer center manager.
“It could be a new diagnosis, and they may not have support. It could be their first experience with our Cancer Network. New patient coordinators take the burden of by gathering medical records so new patients don't have to and by connecting them with the right team for their cancer.”
Coordinators on this compassionate, 23-person team are experienced and know what patients need to begin treatment with the right disease-specific cancer program. They assist new patients with everything from appointments to arranging tests, sending directions and sharing housing options for people coming from a distance.
“This patient-centered program gives people a single point of entry and makes sure they receive specialized focus for their cancer from the start,” Otten said.
Patients can connect with a new patient coordinator by calling for an appointment or a second opinion.
“Call 414-805-0505 to get started,” Otten said. “We’ll do the rest.”
