Connect with a doctor or clinician within a few minutes.

Get care today. Our on-demand video visits offer a convenient way to connect with a Froedtert & MCW doctor or clinician right now.

Start your video visit

Manage your care from your couch.

Download our app and sign in with your Froedtert & MCW MyChart account to stay connected to your care. Our two-step login provides an extra layer of security. After logging in, you can do the following:

  • Make, cancel and view appointments
  • View upcoming appointment details
  • Save time with PreCheck-In
  • Launch a video visit right from the home screen
  • Access your test results
  • Request prescription refills
  • View your electronic health record
  • Send secure messages to your doctor or clinician
  • Access digital tools and resources to help you be healthy, including a personalized news feed
  • Get preventive care options, including vaccinations and screenings, available for patients with a Froedtert & MCW doctor or clinician

Two options for video visits within the same mobile app.

On-Demand Video Visits
Virtual Visits Without an Appointment
Access within minutes.
Simple pricing of $49 per visit.
You do not need to be a current Froedtert & MCW patient.
8 a.m. – 8 p.m. seven days a week
May 27, 2024: 10 a.m. – 2 p.m.
For minor health issues including flu, eye infection, nausea, etc.
Available for anyone in the state of Wisconsin.
Learn more about on-demand video visits
Scheduled Video Visits
Virtual Visits With an Appointment
Scheduled in advance.
Cost of a clinic visit.
Schedule with a Froedtert & MCW primary care physician or specialist.
Appointments scheduled during normal clinic hours.
Common conditions including chronic conditions such as diabetes, hypertension and asthma.
Available for anyone in the state of Wisconsin.
Learn more about scheduled video visits

Still not sure which option to use?

Help me choose

If this is an emergency, call 911 or go to your local emergency room.

Download the App to Get Started

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Frequently Asked Questions

  • Your Froedtert & MCW account allows you to launch an on-demand video visit, check your symptoms to find appropriate care, as well as access your MyChart account information and functionalities from one place.

  • An on-demand video visit is a convenient way to receive care wherever you are without an appointment.

    With an on-demand video visit, you can receive care from the next available Froedtert & MCW doctor or clinician through a secure video chat right on your smartphone, tablet, or computer.

    The service is useful for checking your symptoms, diagnosing conditions and treating minor medical concerns. With an on-demand video visit, your doctor or clinician can also prescribe medications or order lab work as needed.

    The cost of an on-demand video visit is $49* and are available seven days a week from 8 a.m. – 8 p.m. Monday, May 27: 10 a.m. – 2 p.m.

  • A virtual visit with a Froedtert & the Medical College of Wisconsin doctor or clinician can be scheduled for a specific time, just like an appointment in the clinic, during the same hours as your health center. It is similar to an office-based visit but done through secure video chat on your smartphone, tablet or computer.

    • Primary Care: Cost of a clinic visit. This may include copays or deductible and coinsurance member liability amounts, as determined by a patient’s insurance plan.
    • Specialty Care: Currently, standard out-of-pocket fees apply. This may include copays or deductible and coinsurance member liability amounts, as determined by a patient’s insurance plan.
  • When you log in to your mobile Froedtert & MCW app, tap on the MyChart icon located near the bottom right. Then, tap Appointments and choose the desired appointment. Complete the PreCheck-In process if you have not already done so. When ready, tap the green Begin Visit button. You are able to connect up to 15 minutes before your scheduled appointment time.

Cannot find an answer to your question? Check out our help center