The Froedtert & MCW Inclusion Health Clinics opened in July 2018, meeting the health care needs of people who identify as LGBTQ (lesbian, gay, bisexual, transgender and questioning/queer). Services include primary and preventive care, obstetrics and gynecology, HIV prevention and specialty care, gender-affirming care including hormone therapy and psychiatric care. The clinics are the only ones of its kind in Wisconsin.
“The Inclusion Health Clinics demonstrate our deep belief that everyone deserves care that is culturally responsive, respectful and equitable,” said Cathy Jacobson, president and chief executive officer of Froedtert Health. “For us, diversity and inclusion is a commitment to not only do what is right in terms of health care delivery for our patients, but also a commitment to the future as we care for all individuals.”
“ The inclusion clinic is a great and needed addition to Wisconsin health care. Thank you!”
The decision to establish Inclusion Health Clinics was based on research studies indicating that culturally competent care can encourage members of the LGBTQ population to seek medical treatment. Avoiding care can lead to health disparities, such as elevated risk of cardiovascular disease, certain cancers, HIV and sexually transmitted infections. Familiarity and comfort with health care providers can improve patients’ participation in preventive care measures and result in better overall health.
During the past year, the clinics demonstrated its value with some impressive statistics:
- Patients came from 99 zip codes in four states (Wisconsin, Michigan, Illinois and Minnesota)
- 49% of the patients who used the clinic were visiting the Froedtert & MCW health network for the first time
- Patient surveys reflected an overall satisfaction score of 94%
Inclusion Health Clinics are offered at two locations on the Froedtert Hospital campus.