Inclusion Health Clinics and More

Recognized as a national leader in LGBTQ health care equality, our doctors and clinicians offer the highest standard of medical care to the LGBTQ community, including our Inclusion Health Clinics, specifically designed to comprehensively meet the health care needs of the LGBTQ community.

LGBTQ Health Services

  • Inclusion Health Clinics where doctors and clinicians with expertise and a passion for caring for LGBTQ patients deliver care in a welcoming, affirming environment. Call 414-805-2018 for more information.
  • Comprehensive primary care and preventive care for members of the LGBTQ community and their families and friends
  • Care for transgender patients, including gender-affirming hormone therapy and voice training
  • OB/GYN care for lesbian, bisexual and transgender patients
  • LGBTQ+ Family Building, fertility and reproductive medicine
  • HIV specialty care and HIV prevention services
  • Plastic surgery 
  • Laser hair removal
  • Psychiatric care
  • Gastroenterology and hepatology
  • Dermatology

 

Inclusion Health Clinic

The Inclusion Health Clinic opened in 2018 in two locations on the Froedtert Hospital campus in Milwaukee, Wis. The clinic provides a welcoming environment while providing comprehensive, compassionate care for the LGBTQ+ community.

You have access to the highest standard of medical care, specifically designed to meet your health care needs. Whether you need primary or specialty care, our Froedtert & MCW Inclusion Health Clinic is here for you.

Inclusion Health Clinic FAQ

  • Will there be any changes in your clinics based on the new rule issued by the Department of Health and Human Services — related to “Section 1557” of the Affordable Care Act — removing  protections for transgender and nonbinary people in health care settings? 

    In June 2020, the Department of Health and Human Services issued a rule (related to “Section 1557” of the Affordable Care Act) that eliminated previous prohibitions of discrimination based on gender identity in health care institutions that receive federal funding. This rule leaves transgender and nonbinary individuals at risk of discrimination at health care institutions that may choose to discriminate. However, nondiscrimination protections for transgender individuals have long been in place at Froedtert & MCW locations. We have nondiscrimination protections related to gender identity in our patient care policies, visitor policies and employment policies. 

    The Froedtert & MCW Inclusion Health Clinics will continue to provide outstanding medical care in a welcoming and affirming environment. One of the foundation missions of the clinic is specifically to provide a safe and welcoming space where transgender and nonbinary patients can receive excellent health care. We remain dedicated to this mission and will not waiver from it, regardless of any changes made by the Department of Health and Human Services.  
     

  • We recognize the importance of providing LGBTQ individuals with the highest quality of care. This includes offering an environment that affirms each of our patients and by having doctors and clinicians with expertise and a passion for caring for LGBTQ patients.

  • We provide the following services.

    • Dermatology
    • Gastroenterology and hepatology
    • General primary care
    • Gender-affirming hormone therapy for transgender patients
    • HIV treatment
    • HIV prevention (PrEP)
    • OB/Gyn care
    • Endocrinology
    • Psychiatry services
  • For adult patients, in most cases, we do not require a letter and begin gender-affirming hormone therapy using the "informed consent" model.

    Nevertheless, we encourage patients to have an ongoing relationship with a mental health provider to assist with the emotional, social and physical changes that can accompany the start of hormone therapy. In rare circumstances, your medical provider may request a letter of clearance from a mental health provider prior to initiating hormone therapy.

    For patients under 18, professional association guidelines vary regarding the requirement of a mental health evaluation prior to starting gender-affirming hormone therapy. To ensure the best overall result, we highly recommend involvement of a mental health provider prior to and during initiation of hormone therapy. Any untreated mental health conditions should be addressed prior to starting hormones.

  • There are many kinds of gender-affirming surgical procedures.

    Our surgical specialists provide some procedures, but not all. You can discuss these with an Inclusion Health Clinic provider during a visit.

  • We are now able to offer a limited number of same-day or next-day appointments for urgent primary care concerns for established patients. If you have an urgent health concern, please call the Inclusion Health Clinic at 414-805-2018 and ask to speak to one of our nurses. Our staff will help determine if your concern is appropriate for an urgent appointment in the Inclusion Health Clinic or whether a visit to urgent care or the emergency department would be more appropriate.

  • We can see patients age 15 and older. If your child would like to be seen at the Inclusion Health Clinic, please make an appointment with one of our doctors or clinicians and bring the medications your child is taking to the appointment. We will have you sign a release of information form to get prior records if we cannot see them in your child’s medical record. We can answer any additional questions at your first visit.

  • We accept private insurance, Medicare and Medicaid. See a list of Froedtert & MCW accepted insurance plans.

  • At this time the clinics can accept people with any form of insurance that allows them to come to Froedtert & MCW locations.

    People who are currently uninsured can get assistance checking their eligibility for insurance through Froedtert Health Financial Services.

  • Our doctors and staff have delivered training sessions on LGBTQ health to groups of health care professionals within Froedtert Health, as well as local and regional professional association meetings and educational events. We have spoken to community organizations and local companies to discuss the importance of excellent health care for LGBTQ people.

    We readily accept opportunities to be present on local television and radio and in newspapers to educate the public on LGBTQ health. We also enjoy connecting with our LGBTQ community at local festivals and events to share information about our services and better understand our community’s needs.

Virtual Visits Are Available

Safe and convenient virtual visits by video let you get the care you need via a mobile device, tablet or computer wherever you are. We'll assess your condition and develop a treatment plan right away. To schedule a virtual visit, call 414-777-7700.

Learn More

Empower Yourself - PrEP for HIV Prevention

Take control of your sexual health with PrEP — a medication that reduces the risk of HIV infection.

  • PrEP is safe and has few side effects.
  • PrEP can be affordable and accessible.
  • We can help you get on PrEP.

The Human Rights Campaign’s 2024 Healthcare Equality Index recognizes our commitment to providing equitable and inclusive care and workplaces for our LGBTQ+ patients, visitors and team members. Froedtert Menomonee Falls Hospital was designated an “Equality Leader.” Froedtert Hospital, Froedtert West Bend Hospital and Froedtert Holy Family Memorial Hospital were named “High Performers.”

Inclusion Health Clinic Primary Care

Inclusion Health Clinic Specialty Care

Charlotte Ball, MD
Physical Medicine and Rehabilitation, Spinal Cord Injury Medicine

News About the Inclusion Health Clinics


We are proud to support our LGBTQ+ community members by providing a welcoming environment with competent and compassionate primary and specialty care.

Compassionate Care Throughout Our Health Network

In addition to our Inclusion Health Clinic staff, we have several doctors and clinicians who care for LGBTQ patients at our health centers across southeastern Wisconsin.

Primary Care

Specialists

Sachin S. Pawar, MD
Cosmetic and Plastic Services, Otolaryngology, Plastic and Reconstructive Surgery

Sarah Lundeen, RN, MSN, APNP
Colorectal Surgery

Information for Froedtert Holy Family Memorial Patients
Froedtert Holy Family Memorial Hospital is a Catholic organization that operates in accordance with the Ethical and Religious Directives for Catholic Health Care Services and does not provide gender-affirming care procedures and services. Patients may seek procedures, services and treatment not available at Froedtert Holy Family Memorial Hospital at other Froedtert & MCW locations.