Health Care for the LGBTQ Community

Inclusion Health Clinic FAQ

• Why did you open the Inclusion Health Clinic?

  We recognize the importance of providing LGBTQ individuals with the highest quality of care. This includes offering an environment that affirms each of our patients and by having doctors and clinicians with expertise and a passion for caring for LGBTQ patients.

• What services are provided?

  We provide the following services.

  • Dermatology
  • Gastroenterology and hepatology
  • General primary care
  • Gender-affirming hormone therapy for transgender patients
  • HIV treatment
  • HIV prevention (PrEP)
  • OB/Gyn care
  • Endocrinology
  • Psychiatry services
• Do you require a letter from a mental health provider to start gender-affirming hormone therapy?

  For adult patients, in most cases, we do not require a letter and begin gender-affirming hormone therapy using the "informed consent" model.

  Nevertheless, we encourage patients to have an ongoing relationship with a mental health provider to assist with the emotional, social and physical changes that can accompany the start of hormone therapy. In rare circumstances, your medical provider may request a letter of clearance from a mental health provider prior to initiating hormone therapy.

• Does the clinic offer gender-affirming surgeries?

  There are many kinds of gender-affirming surgical procedures.

  Our surgical specialists provide some procedures, but not all. You can discuss these with an Inclusion Health Clinic provider during a visit.

• Do you offer urgent care visits?

  We are now able to offer a limited number of same-day or next-day appointments for urgent primary care concerns for established patients. If you have an urgent health concern, please call the Inclusion Health Clinic at 414-805-2018 and ask to speak to one of our nurses. Our staff will help determine if your concern is appropriate for an urgent appointment in the Inclusion Health Clinic or whether a visit to urgent care or the emergency department would be more appropriate.

• What insurance to you take?

  We accept private insurance, Medicare and Medicaid. See a list of Froedtert & MCW accepted insurance plans.

• Can you see people without insurance?

  At this time the clinics can accept people with any form of insurance that allows them to come to Froedtert & MCW locations.

  People who are currently uninsured can get assistance checking their eligibility for insurance through Froedtert Health Financial Services.

• What has the Inclusion Health Clinic done to help improve LGBTQ health overall?

  Our doctors and staff have delivered training sessions on LGBTQ health to groups of health care professionals within Froedtert Health, as well as local and regional professional association meetings and educational events. We have spoken to community organizations and local companies to discuss the importance of excellent health care for LGBTQ people.

  We readily accept opportunities to be present on local television and radio and in newspapers to educate the public on LGBTQ health. We also enjoy connecting with our LGBTQ community at local festivals and events to share information about our services and better understand our community’s needs.