Froedtert Infusion Therapy offers infusion services in our infusion therapy suites as well as within patient home settings throughout the state to address the evolving demands in health care, including payer site of care requirements. We provide a broad range of infused and injected specialty medication products.
Our team of pharmacists and nurses helps to coordinate care with your care team and the patient. We provide all the necessary equipment, schedule nursing services, and work closely with patients to ensure all of their needs and questions are addressed. Ensuring this complex process is smooth and easy for everyone involved is important to us. Froedtert Infusion Therapy ensures that the referral and ordering process is simple and ensures patient care is delivered in an efficient manner.
- Patients: We accept patients from all health systems and providers. You do not need to be in the Froedtert & MCW health system network to refer a patient.
- Payer Mix: We are in-network with all large national payers, and many regional payers seen within the Southeastern Wisconsin service area.
- Service Area: We service patients across the state of Wisconsin.
Why You Should Refer Your Patient to Froedtert Infusion Therapy
- Preparation and training: Our team meets with patient before they leave the hospital or clinic. Your patient has access to a pharmacist 24 hours a day, 7 days a week to support their therapy. We will work as a conduit between you, the patient, and any homecare or caregiver assistance. We provide expert verbal and written education and training to patients to ensure their safety and wellbeing. The Froedtert Infusion Therapy team members are infusion experts.
- Monitoring: Our pharmacists work closely with home care nurses and providers ensure patient labs ordered and monitored appropriately. We will review patient’s lab work and make sure that the therapy patient received is safe and optimal.
- Accredited: Froedtert Home Infusion is accredited by the Joint Commission for Home Care services including infusion pharmacy, specialty pharmacy and ambulatory infusion services.
- Specialty Infused Products: Froedtert Infusion Therapy is continuously monitoring products and disease states that may benefit from our services. This may be to increase patient and provider satisfaction, new-to-market products or in situations where insurers are requiring patients to receive their infusion in an alternative site of care.
Examples of Conditions and Infusion Therapies
- Endocrine
- Forteo®
- Prolia®
- Gastroenterology (GI)
- Infliximab
- Entyvio®
- Stelara®
- Immunodeficiency
- IVIG (e.g., Gammunex®, Privigen®)
- SCIg (e.g., Hizentra®, HyQvia®)
- Neurology
- Ocrevus®
- Radicava®
- Soliris®
- Ultomiris®
- Vyepti®
- Oncology
- Cancer immunotherapies
- IVIG/SCIg
- Rituxan®
- Pulmonary/Allergy
- Alpha1-Proteinase Inhibitors (e.g., Prolastin-C®)
- Fasenra®
- Nucala®
- Xolair®
- Rare Disease
- Enzyme replacement therapies, etc.
- Rheumatology
- Actemra®
- Cimzia®
- Infliximab
- Rituximab
- Simponi®
How to Refer Your Patients
Follow the appropriate process based on whether you are in our health network or outside our health network.
Internal Network Referrals
- Providers within the Froedtert & Medical College of Wisconsin health network can enter an internal Ambulatory Infusion Referral order in EPIC which includes the Specialty medication, dose, route, frequency, labs requested, pre or post medications to administer and a statement to treat infusion reaction per protocol.
- Route the referral to SCB Medication Management.
- These orders will automatically come to the Froedtert Specialty Team and we will gain insurance coverage and authorization.
- Once the medication has been approved, our Team will update the referral source and coordinate the ordered infusions with the patient whether it would be in one of our free-standing Infusion Suites or in the Home setting.
If there are any concerns noted along the way the referring team will be updated. With any questions related to the referral process for Froedtert Specialty Infusion, please feel free to contact us.
Phone: 262-532-5040, Monday – Friday, 8 a.m. – 4:30 p.m.; 262-532-5124 after hours and weekends
External Network Referrals
- Fax the following information to Froedtert Specialty Infusion
- Demographics page
- Insurance information
- Order to include — the specialty medication, dose, route, frequency, labs requested, pre or post infusion medications, a statement to treat infusion reaction per protocol and the provider’s phone and fax number.
- The last doctor or clinician note signifying the need for the ordered specialty medication.
- These orders will automatically come to the Froedtert Specialty Infusion team and we will gain insurance coverage and authorization.
- Once the medication has been approved, our Team will update the referral source and coordinate the ordered infusions with the patient whether it would be in one of our free-standing Infusion Suites or in the Home setting.
If there are any concerns noted along the way the referring Team will be updated. With any questions related to the referral process for Froedtert Specialty Infusion, please feel free to contact us.
Fax: 414-260-7368
Phone: 262-532-5040, Monday – Friday, 8 a.m. – 4:30 p.m.; 262-532-5124 after hours and weekends
More Therapies Provided by Froedtert Infusion Therapy
Coordinate infusion care for your patients at home or in one of our Infusion Suites with our Central Intake team at 262-532-5040 or fax a referral to 262-532-5025.
We also have Clinical Nurse Liaisons that help with the referral and onboarding process. Contact our registered nurses directly at 262-532-5040.
Authorization Process for Home Infusion Services
Typically within three to five days, we are able to confirm insurance coverage and authorization. Once we receive authorization, we will contact the patient to enroll them in a co-pay assistance program, if available, and schedule them for their first infusion in our infusion suite or in their home. We will communicate with the care team as appropriate or as requested.
Order Forms
For more information on Froedtert Home Infusion services, please contact our specialists at 262-532-5040.
Frequently Asked Questions
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Am I required to be a Froedtert & MCW physician to refer patients to Froedtert Home Infusion?
You do not need to be in the care of a Froedtert & MCW doctor or clinician.
Any provider from any health system can refer a patient to Froedtert Home Infusion. We are able to receive referrals seven days a week.
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What services does Froedtert Home Infusion provide?
Froedtert Home Infusion staff have experience in all type of infused medications and therapies. Froedtert Infusion Therapy offers safe and effective ways to receive therapy in the comfort of your own home or in one of our infusion suites.
We primarily provide traditional and specialty infusion services such as antibiotics, inotropes, parenteral nutrition, biologics (infliximab, vedolizumab), immune globulins and more.
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Can Froedtert Infusion Therapy provide Medicare DME?
Froedtert Pharmacy is also a certified provider of Medicare durable medical equipment (DME).