West Bend Health Center
1700 W. Paradise Drive
West Bend, WI 53095
Main Number:
New Patients:
Fax Number:

Hours of Operation

Primary Care

Friday: 7 a.m. - 5 p.m.
Saturday: Closed
Sunday: Closed
Monday: 7 a.m. - 6 p.m.
Tuesday: 7 a.m. - 6 p.m.
Wednesday: 7 a.m. - 6 p.m.
Thursday: 7 a.m. - 6 p.m.
Telehealth visits are also available by appointment.
Specialty clinic hours may vary.

Urgent Care

Friday: 8 a.m. - 8 p.m.
Saturday: 8 a.m. - 4 p.m.
Sunday: 8 a.m. - 4 p.m.
Monday: 8 a.m. - 8 p.m.
Tuesday: 8 a.m. - 8 p.m.
Wednesday: 8 a.m. - 8 p.m.
Thursday: 8 a.m. - 8 p.m.
Location Details


Friday: 8 a.m. - 6:30 p.m.
Saturday: 9 a.m. - 1 p.m.
Sunday: Closed
Monday: 8 a.m. - 6:30 p.m.
Tuesday: 8 a.m. - 6:30 p.m.
Wednesday: 8 a.m. - 6:30 p.m.
Thursday: 8 a.m. - 6:30 p.m.
Location Details


Friday: 7 a.m. - 5 p.m.
Saturday: 8 a.m. - 1 p.m.
Sunday: Closed
Monday: 7 a.m. - 7 p.m.
Tuesday: 7 a.m. - 7 p.m.
Wednesday: 7 a.m. - 7 p.m.
Thursday: 7 a.m. - 7 p.m.

Please call to schedule an appointment.

Location Details

Optical Shop

Friday: 8 a.m. - 5 p.m.
Saturday: Closed
Sunday: Closed
Monday: 8 a.m. - 6 p.m.
Tuesday: 8 a.m. - 5 p.m.
Wednesday: 8 a.m. - 6 p.m.
Thursday: 8 a.m. - 5 p.m.
Location Details

Occupational Medicine

Friday: 8 a.m. - 4:30 p.m.
Saturday: Closed
Sunday: Closed
Monday: 8 a.m. - 4:30 p.m.
Tuesday: 8 a.m. - 4:30 p.m.
Wednesday: 8 a.m. - 4:30 p.m.
Thursday: 8 a.m. - 4:30 p.m.
Location Details

Telehealth Virtual Visits

Meet face to face with your provider via MyChart on your mobile phone, tablet or desktop.

The Future of Wisconsin’s Health Begins with You

This location is proud to be an enrollment site for the All of Us Research Program. To join the program or learn more about enrollment hours, please call 414-955-2689, or e-mail [email protected].

More Information


If you are a current patient with MyChart, schedule your request for a physical, follow-up or office visit through MyChart. You can also get lab results, manage prescriptions and message your provider.


Please bring current insurance information to your appointment or prescription pick-up. If you are being referred, please check with your doctor to see if you need to bring a referral form as well.

Patient Reviews

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of the Froedtert & the Medical College of Wisconsin health network. Learn more about our survey.*


* Due to high volume, only the most recent 30 comments are displayed for a selected value.

I rate Dr. Aleman a 10+. She listens, shows concern, goes the extra mile, and takes the time needed to address the issue. I would highly recommend her and her nursing staff.
Dr. Berry-Hooks listened to my concerns and took her time to figure out what was wrong with me. She is very caring and so happy she is my doctor!
Dr Herdrich and his staff are amazing! Always putting patients first!!!
Very helpful and professional. I felt comfortable with my Dr
Dr Kaiser is the best primary care provider I've had in over 20 years. He airways takes the time to listen to me and research any issues I may have that he is not familiar with. I feel fortunate to have him as my doctor.
Great first appt with dr and staff
This doctor is the most thorough I've ever seen, plus being friendly and attentive! I'm so glad that I found him after moving to Wisconsin!
My concerns were addressed quickly, and Stacy made time to meet with me privately before meeting with my daughter together.
Dr Hoitink and his staff are wonderful, I cane say enough about them. They are GREAT!!!
Everyone was so kind and friendly. The provider was knowledgeable patient and caring
Dawn Poull has always expressed legitimate concern for any issues/concerns I have.
I respect and trust the expertise of my doctor and medical staff.
Aagfin, very grateful for the diagnosis, care and concern. So grateful for Dr. Kaiser and the staff at Urgent Care in West Bend!
Always a pleasure to visit Dr. Hadcock and his team!
Provider encouraged me to contact her if any issues we discussed continued or got worse. She had practical suggestions for seeing better in various situations. Great appointment!
Lisa has helped me learn how to eat better, choose better options and has encouraged me in each step of my weight loss journey.
Extremely friendly people! Keep up your good work.
Dr. Hoitink and his staff are always efficient, thoughtful, professional, and thorough. Very much trust his diagnosis and treatment plans.
We haven't met with this pediatrician before and I liked his calm demeanor and care.
From beginning to end, everything was done very well! Thank you!
Seen promptly. Welcoming professional staff. Good eye contact/listening by all personnel.
Very good care and very professional.
Everyone was so kind and caring!
Dr Kaufmann is the best! He has been our primary doctor for 30+ years, I hope he never retires!
Dr Blommel is the Best. His MA/nurse is kind and compassionate.
Good experience. Good explanation. Doctor was kind and thorough
Always a pleasure to interact with Dr Hadcock and his staff.
Erin and staff are wonderful representatives of the care team at Froedtert hospital. Erin spent time finding out my situation and listening before making recommendations. I am grateful for her attention to details and the way my questions were answered. She also answered follow up questions via email very promptly. Thank you so much!
Doctor was very pleasant
Erin was very pleasant and answered all of my question's and made me feel much betterI would definitely recommend her to other people